24 Hour Plumbing
Review Summary
- Positive: Quick response times, leak detection within 48 hours, reasonable prices, good service, and emergency repairs completed promptly. Some reviewers recommend the company.
- Negative: Unreliable service, failure to respond to emergency calls, potential scamming/overcharging, incompetent technicians (including apprentices), and lack of proper tools/expertise. Some reviewers strongly advise against using the company.
Reviews
View All on Google2.7
(20 reviews)
russ4moose
September 2, 2022
We weren't sure what to do about what seemed to be a leak in our plumbing. We called 24 hour, and we're so glad we did. They responded quickly and were able to find the leak within 48 hours from our initial call. Everything is resolved now and at a decent price. Amazing service. Definitely recommend.
Daniela Torres
June 8, 2022
We had been out of the country and came back to find that our home had a leak. We couldnāt find where it was coming from. All we saw was the puddle of water. I called this company because it was the one that was able to come out that day. We were hesitant because of the low rating but we gave it a shot. And it turned out pretty good. They quoted us before doing anything and given all the work needed to be done to not only find the leak with their cameras that go in the sewer line, but the manner in which to access it and make the repairs. Our experience was good and will definitely use the again. We received excellent service from 24 hour plumbing.
Julieta Rope
John called back before 8am this morning after my husband left 24 Hour Plumbing a message last night about our big leak. The crew was here within the hour and had the repair completed before 11am. None of the other companies we called have returned the call at all. 24 hour save the day for us and the service was also outstanding. We will call them if we ever have another plumbing emergency.
Alexandra Dennis
Iām not sure if this listing is a scam, or if this company is just extremely unreliable. We called for an emergency with our sewer line. Our house was actively flooding with sewage. I was told that someone could be at our house in 2-3 hours. Hours later no one called, no one showed up. I tried calling back for an update and was told by the representative that he would get an ETA from the technician and call me back, and I never heard back. On further review, the Google phone # listed is different than the # on the companyās website. I would not recommend trusting this company with your needs.
Ludmila Stefani Baker
Please donāt call this company. I had a simple clog in my main sewer, and was told there were tree roots growing into the pipes (they did not send a camera or anything, just ālooked down thereā). They told me I couldnāt use my washing machine, dishwasher, kitchen faucet or bathroom. They told me they needed to replace the pipes and quoted me a whopping $6500. Next, I was charged $375. They cleared the clog and left, warning me it would back up again if I didnāt take swift action. Next day I call root o rooter, they sent a camera down the main and saw no roots what so ever. In fact, NOTHING else needed to be done. There was no reason to stop using the kitchen or appliances, other than putting pressure on me to hire them. They saw a mom alone with two kids and decided to prey on her! These people are total scammers, please donāt call them.
Joanna Franks
September 2, 2022
I have a property in Arlington and I was on vacation and called 24 hour plumbing they came out and fixed the toilet apparently someone had broken it while we were away did a great job
Joseph Winton