Accurate Leak and Line - Austin
Review Summary
Accurate Leak and Line - Austin:
- Provides comprehensive plumbing services, including slab leak repairs, whole-house re-plumbing, and sewer line replacements.
- Offers options and expert diagnoses, saving customers money compared to other companies.
- Employs professional, punctual, and respectful crews.
- Demonstrates attention to detail, including cleanup and minimal disruption.
- Provides excellent customer service, including responsiveness, communication, and follow-up.
- Offers efficient and timely work, often completing jobs ahead of schedule.
- Receives high praise for their ability to quickly diagnose and fix leaks.
- Offers a satisfaction guarantee and is willing to correct issues.
Reviews
View All on Google4.8
(114 reviews)
Jason Perkey
We unfortunately had our third leak in the slab at our house this month, and we had Accurate Leak and Line come diagnose and repair for us. They gave us the option of repairing this single location or running new plumbing throughout the house as this was our third time with a leak of this type. We opted to run entirely new plumbing throughout the house rather than continuing to chase slab leaks over the next few years. A plumbing team was sent to our house and was able to make a plan to run new lines through the walls and attic. This turned out to be a bit more of a challenge than expected due to the older layout of our 80s home. Team Bravo did the majority of the plumbing work, and were very conscientious and cleaned up after themselves daily. By necessity we have many holes in our dry wall but they preserved the drywall cut outs, made them neatly, and did their best to make a minimal amount of drywall repair for us to deal with. The work done on the exterior of our limestone masonry was done neatly as well. Team Bravo made sure we were happy with the way the lines were run, and kept us updated when the timeline for the re-plumb had to be extended. I do feel more resources (team members) could have been sent at the beginning of the project; but it seems that the expectation was that the job would not be as difficult as it was. I would recommend Accurate Leak and Line and especially Team Bravo if you have a major plumbing re-work like we needed.
Joel Schwartz
I was quoted a price of over 30K to replace all the sewer lines under my house by a national company. I called Accurate Leak and Line for a second opinion. They scoped the line from the roof vent and the clean out valve and determined the root incursion was not from breaks in the line as the other company claimed but from the toilet flange. The repair was a fraction of the other companyโs quote and actually fixed the true problem. They were professional, friendly, and they replaced the original poorly installed toilet flange with a minimum of foundation removed. I didnโt even have to replace tile. They vacuumed the dust while they worked so there was nothing to clean when they were done. Also, the technician who diagnosed the problem was there on site the whole time to supervise the job. I am so glad I called them instead of taking the word of the national company. I would recommend them to anyone needing sewer repair.
Ken Knight