Austin Plumbing & Drain Pros

Was regrettable to experience a slab leak, had been leaking for a while before I realized something was wrong.They arrived within a day and used sound equipment to locate the leak. I was glad to learn that using sound equipment would save me additional damage to my property because other plumbers I had contacted had told me they would HAVE to cut through my floor and potentially through sections of my inner walls to locate the leak! When the leak was detected, it was roughly three to four feet in from an exterior wall. In order to avoid going through my kitchen floor, which is how most slab leaks are fixed, I requested if they could tunnel beneath the home to fix it. They indicated that was feasible and called the men who do their excavation. It was going to take an additional five days for them to arrive and begin digging with the machinery needed for a hole this size. It would have been tough for my spouse and I to live without running water in the house for five more days. So, that very moment, Julian and Robert decided to take up the task themselves! We had running water by that evening after the leak had been fixed and the hole had been filled. They were really careful to leave our yard in nice condition as well! Not even able to discern that a hole had been dug! This plumbing business is run by a family. They care about the significant problems that develop and place homeowners in difficult situations, treating their clients like family as well. I heartily endorse Austin Plumbing! Excellent quality! ⭐️⭐️⭐️⭐️

In the past week or so, Robert has visited our house twice. He is consistently polite, thorough, and considerate. He replaced our water heater, which was a significant effort, and did an excellent job fixing our shower and sink. He is always welcome here and has been quite courteous. We are grateful to Julian AND Austin Plumbing for coming to our aid once more!

Austin Plumbing installed a water heater for me recently. The service specialist, Robert, did a fantastic job. He was on time and very professional. He explained each stage of the procedure and responded to all of my questions. His job was exceptionally nice, clean, and efficient. He also did the work on schedule and without difficulty. I would rate this technician five stars and will utilize Austin Plumbing again due to his professionalism.

I had a sump pump failure during heavy rain, and this plumbing company provided quick and effective service to resolve the issue. The plumber Julian arrived promptly, diagnosed the problem, and replaced the pump efficiently. They ensured everything was functioning correctly before leaving. Their professionalism and expertise gave me peace of mind during a stressful situation. I'm extremely satisfied with their service.

Outstanding plumbing service! I contacted this company for a water heater repair, and they were incredibly efficient. The plumbers Julian and Robert arrived on time, diagnosed the issue quickly, and repaired it swiftly. They were friendly, professional, and ensured everything was in working order before leaving. Their expertise and attention to detail were commendable. I'm thoroughly satisfied with their service.

I called this plumbing company for a dishwasher installation, and they provided excellent service. The plumber Julian arrived on time, installed the dishwasher with precision, and ensured all connections were secure. They were friendly, professional, and provided valuable advice on maintenance. Their attention to detail and commitment to customer satisfaction were outstanding. Highly recommend!

We'll never hire another plumber, and Austin Plumber never disappoints. Robert did a great job fixing our plumbing before leaving. Austin Plumber's customer service is amazing. Strongly advised!

Austin Plumbing & Drain Pros came to the rescue and promptly resolved issues with a couple of valves regulating water flow in my house. The technician was polite, professional, and took the time to explain the process while providing an upfront estimate. I highly recommend Austin Plumbing & Drain Pros Plumbing.