Brett & Sons Plumbing LLC

Brett & Sons Plumbing LLC recently assisted us with several plumbing tasks. Today, I had multiple water shutoffs replaced, which led to resetting a garbage disposal unit and replacing some faulty gaskets. One of their skilled technicians extended his service call to address additional issues that came up during the original appointment. He was patient, communicative, and remained calm even when unexpected problems arose. This level of professionalism is impressive and hard to find! For years, we have been searching for a reliable plumbing contractor, and our experience with Brett & Sons Plumbing LLC has been outstanding. I highly recommend this company for several reasons: they are punctual, provide excellent service (while not the cheapest, their rates are very reasonable), and their technicians are knowledgeable and courteous. The communication system they have in place is also top-notch, with their coordinator always having the information I needed readily available. I plan to schedule them for an annual service checkup for my unit. Additionally, another technician took care of an issue with my gas boiler and completed various tasks in both the kitchen and bathroom of my rental unit beautifully and promptly. He quickly identified and fixed a major thermostat problem, sourcing and installing the necessary parts within just a couple of hours. I can't recommend them enough for their high level of professional expertise. The coordinator is also incredibly nice and efficient, showing true pride in their service and attention to detail. Bravo to everyone involved!

Brett & Sons Plumbing LLC provides outstanding service! The plumber was fantastic! He was professional, thorough, knowledgeable, trustworthy, and showed great respect for our home. After inspecting and unclogging our pipes, he offered us several effective solutions. We found the pricing to be very reasonable. He returned early the next morning to fix the issue, making sure to call us as a reminder and sending a text just before his arrival. He also had a team of two helpers who were equally knowledgeable and courteous towards our home. They reseated a commode and repaired a leaking valve. We will definitely reach out to them again in the future. Having reliable people in your home is truly invaluable.

We had a fantastic experience with a plumbing service that saved our holiday! We reached out to have our blocked sewer line inspected after another service claimed our sewer was collapsed and needed a full replacement. However, the plumber correctly identified that roots were the issue instead. Not only did we avoid a costly sewer replacement right before the holidays, but the team returned the very next day to clear the blockage using hydro-jetting. The plumbers really went the extra mile to resolve our issue quickly. We've relied on their plumbing services for nearly a decade, and once again, they delivered excellent results. We are so grateful!

i had a wonderful experience with Brett & Sons Plumbing LLC. i was their final assignment for the day. The worker was able to fix both leaks and replace parts as necessary. He was diligent, fast, and a pleasure to converse with. i was hesitant to request him to install 3 stoppers and inserts in my main bathroom, but he did it effortlessly. During the process, some of the old pipes disintegrated. However, he had the spare parts and got everything functioning perfectly. They will be my go-to plumbers from now on. Fantastic team, service, and cost. Give them a shot, you won't regret it.

The two individuals I interacted with from Brett & Sons Plumbing LLC were among the most pleasant and professional I've encountered in a long while. My water heater had given up the ghost, and they promptly came over to evaluate the situation. Seeing that I had a senior citizen residing with me, they showed genuine concern and prioritized restoring our hot water supply. Unfortunately, my water heater had to be replaced, but luckily, it was still covered under warranty. The team took the lead in helping me secure a refund for the faulty unit. The new water heater was installed swiftly and efficiently. This company is notably respectful towards veterans and the elderly, and I would definitely endorse their services. One piece of advice I'd like to share is to steer clear of apps that claim to offer quality service. Instead, rely on local businesses like this one in Austin for your plumbing needs.

George is an exceptional plumber in Austin. With his fresh haircut and shiny shoes, he really stands out. I had a drain issue that was causing some backups in my basement, but George came to the rescue. Unlike other plumbers who just suggested using a camera or guessed at the problem, George got straight to work. He snaked the drain and got the water flowing again, something I struggled to do on my own. George is not only very skilled but also friendly and willing to explain everything as he goes. I highly recommend him as a top plumber!

When my spouse and I became first-time homeowners, we encountered our initial plumbing problem. Our neighbor suggested a specific plumbing service to us and it turned out to be an excellent recommendation. The service has been consistently responsive, assisting us even in emergency situations. They always strive to fix what we have first before suggesting replacements. Their honesty is commendable; they'll candidly tell us if an upgrade isn't necessary. Like many homes, ours was affected by a recent hurricane, causing issues with our water heater, sump pumps, and bathtub drain, each for unique reasons. The dedicated technician who attended to us managed to rectify all three problems, even going as far as breaking a sweat to get our water heater up and running again. He addressed all our concerns on the same day, which we greatly appreciated. The service's consistent success in repairs is why I wholeheartedly recommend this plumbing service to everyone.

Brett & Sons Plumbing LLC is a fantastic, straight-shooting business. We required a replacement for our water heater, a rather standard task involving an equivalent size appliance that functions on gas, with no need for code updates or modifications. Several other businesses were demanding almost $100 just to provide us an estimate, which we found unreasonable. Given that it was merely a regular water heater replacement, Brett & Sons Plumbing LLC was accommodating and allowed us to send pictures along with details regarding the current and new heater we intended to install. They furnished us with an estimate, arrived promptly, executed the job proficiently, and charged exactly as per the quoted price. Their plumber also shared valuable tips on the heater's maintenance and prolonging its lifespan. He appeared to be quite knowledgeable. Upon testing, the new heater's hot water was a significant improvement over the old one. I truly value their straightforward approach and their willingness to work with us. I would endorse their services without a doubt.