Econo-Rooter
Review Summary
Econo-Rooter:
- One review mentions an apprentice plumber, Eugene, needing more training.
- Other reviews praise Max, Shawn, and David for efficient and high-quality water heater installations, exceeding expectations and offering excellent warranty service.
Brantley & Sons Plumbing:
- Multiple reviews highlight excellent service in Austin.
- Praise for plumbers: Tyrone (knowledgeable, explains issues), David (well-versed, tidies up), Shawn (skilled, honest, efficient), Jace (top-notch, consistent service).
- Positive comments on promptness, professionalism, efficiency, and problem-solving.
- Specific examples: water heater repair, water line repair, boiler/tankless water heater installation, pipe replacement.
- One review mentions a new management improving service.
Reviews
View All on Google4.5
(18 reviews)
Mateo Howe
Eugene is an apprentice plumber who could benefit from additional training and experience. Max, Shawn, and David arrived and efficiently installed our new water heater according to the most current Austin code standards. They performed their work with precision and care. Eugene's brass project and attention to detail exceeded my expectations. I'm so glad I made the call and they promptly returned my call, even over the weekend! Given their high-quality work and their excellent warranty service, it would be hard to find better. I hope these gentlemen receive recognition and rewards for representing their company to such a high standard.
Traci Mccullough
tyrone from Brantley & Sons Plumbing was brilliant, he really knew his stuff and took the time to explain everything we needed following his diagnosis of the problem. From arranging the new motor to scheduling a suitable day for installing and finishing the job, he was there to ensure our house had its plumbing system back up and running. Really great service, we're lucky to have him on the team. The company has recently come under new management which has definitely improved the level of service. We're based in austin and are thrilled with our experience.
Amber24 O
The plumber David from Brantley & Sons Plumbing was extremely well-versed and took the time to thoroughly explain the process. He truly exceeded expectations by tidying up an area he wasn't even required to. David's excellent representation of the company in the field and his dedication to customer education is commendable! Will certainly engage the services of Brantley & Sons Plumbing in Austin again!
alexis houston
My hot water heater malfunctioned but the expert plumber from Brantley & Sons Plumbing, Shawn, came to my rescue. He was highly skilled and professional, and efficiently replaced the thermocouple. To my surprise, the entire bill came to only $137, and now I have hot water again in Austin. I appreciate his honesty, as a less honorable individual could have easily convinced me to install a new water heater for over $1500. I highly recommend their services.