Plumber Near Me

Fox Service Company

📍 1506 Ferguson Ln Suite #102, Austin, TX 78754 📞 (512) 488-1120 🌐 Website
4.8 (4195 reviews)
Open 24 hours
Air conditioning contractor
Air conditioning repair service
Electrician
Heating contractor
HVAC contractor

Review Summary

  • Positive: Technicians praised for skill, professionalism, punctuality, going above and beyond (e.g., John Price, Juan Solis, Enos, John, Jeff Martin, Emmanuel Rodriguez, Greg, Antonio Liberal). Specific positive experiences include: installing lights/chandeliers, AC servicing, thorough explanations, and warranty checks.
  • Negative: One customer reported a negative experience with the company's financing process, inaccurate quote, and lack of communication.
  • Overall: Mixed reviews. Many customers report excellent service and highly recommend specific technicians. One customer had a very negative experience.
Fox Service Company thumbnail

4.8

(4195 reviews)

5 ★93%
4 ★3%
3 ★1%
2 ★1%
1 ★3%

Malcolm Simmons

John Price and Juan Solis definitely deserve to have lunch bought for each of them. They showed up on time, were very skilled and professional. They went above and beyond our expectations to install 3 new bathroom lights fixtures. Since the original light fixtures weren’t mounted with an electrical box fastened to a 2” x 4 “ stud, they cut the drywall to build a frame which allowed the electrical box to be mounted. It was important to bring the light fixtures wiring up to code. After all, no one wants their home to burn down due to unsafe installations of light fixtures. They patched the section of drywall that they had to cut out and patched it properly. We will be hiring these electricians to perform all of our new electrical installations and repairs. I recommend both of these electricians to be hired by all home owners. Their company, Fox Service Company has competitive pricing and friendly, well skilled employees. This is the best Service company who we have hired in the last 20 years.

Caitlin Hudon

July 25, 2024

Enos and John at Fox Service Company did a fantastic job of installing two chandeliers on high ceilings at our place. They showed up prepared and on-time, were super friendly, and worked quickly. After our initial appointment, we realized that one of the installs was too low, and they came back within 48 hours to fix it. We're really pleased with the quality of work and especially with the customer service, and will gladly recommend Fox Services to anyone who needs lighting installed!

kamille boerner

I’m not sure how this company gets 5 stars. Do not book with this company. I received a quote early February. I was never told there was financing options but saw it in the fine print in my quote. I reached out and was told I couldn’t be directed to financing and they’d reach out to me directly. Over a week and no word. I called back, got the run around AGAIN saying they’d reach out. Nothing. I called again to be told I have to reach out to the third party lender myself and give them my estimate. I called the lender and was told they needed the request from Fox directly. I called Fox back and was told my quote is now expired but they’d try expediting my request to financing. A week passed and still no word about my quote! I reached out to another company for a second opinion who confirmed the original quote I received from Fox was all completely wrong and that they wouldn’t have fixed my actual AC issue. Needless to say I finally got my AC fixed from my second source. The people I’ve spoken with at Fox either all had different training or do not understand protocol or it’s just a shady company. Either way, save yourself the headache and don’t book with this company.

Johanna Lundström