Goettl Air Conditioning and Plumbing - Austin TX
Review Summary
Goettl Air Conditioning and Plumbing - Austin TX receives positive reviews for:
- Professionalism and Knowledge: Technicians are described as friendly, thorough, knowledgeable, and provide clear explanations.
- Quality of Work: Customers praise the efficiency, accuracy, and thoroughness of the repairs and installations.
- Communication: Technicians communicate well, explaining the process and offering solutions.
- Specific Praises: Mentioned technicians include Ross, Darius, Jay, Zach, Andrew, Jarod, and Cristian.
- Services: Plumbing repairs, water heater replacement, annual assessments, and AC unit replacement.

Reviews
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(2905 reviews)
Kyle Kislowski
February 14, 2025
Ross and his teammate Darius were outstanding in their efforts in replacing the trim and valve on my 30 year old shower unit. Ross walked me through step by step what he would have to do to replace the unit efficiently. We tested everything afterwards, and the cleanup was if they were never even there. Really appreciate the speed and communication guys, thanks.
Rob Freedman
March 11, 2025
Jay and the team at Goettl were great to work with. Friendly, thorough, and knowledgeable service! Replaced our Instant Hot Water heater same day. Thank you!
Adam Alvarez
Jay Jenkins literally saved the day for us and replaced our water heater and did a magnificent job. He was professional, courteous, and got the job done right the first time, which is something I couldnβt say about the company previous that came earlier in the day. We appreciate Goettl and Jay!! HIGHLY RECOMMENDED!!
Cheryl Harris
Iβm part of the Sadie Club and Zach just completed my annual flood prevention and plumbing assessment. He partially drained both hot water heaters to remove sediment off the bottom, assessed operational performance, and checked all plumbing fixtures for leaks and any other potential issues (none found). Zach was very thorough, professional, and knowledgeable. Heβs a great asset to the Goettl team! I appreciate knowing everything is in top shape!
Nick Taylor
Andrew was great! Super friendly, explained each step he was taking and offered multiple solutions to the issue at hand. No pressure at all! 10/10 would recommend Goettl and Andrew (shout out to his manager, Daryl!) for any plumbing concern. Will be using them again in the future!
David Trullinger
We had Goettl come do a second opinion from our Home Warranty on our AC unit and they confirmed we did need to replace it but were very professional and did a great job of explaining. Based on their amazing service my wife and I decided to go with them over our home warranty company . Jarod was the technician that came out and I plan on asking for him for any future visits.
Mark Lewis
Once again, outstanding service from Goettl. Cristian not only diagnosed the problem quickly and efficiently, but went above and beyond to procure and replace a faulty breaker in my breaker box. The problem was not with my unit, but with the breaker. They got me up and running and Cristian was a real pleasure to interact with as well. This service team is highly recommended.
Robert Flores
October 25, 2024
So far experience has been great just got outside unit installed and is working great because the previous unit only lasted 6 years a carrier plus the installer and builder which was casa mechanical and DR Horton did a lousy installing it. I just prey Goettl works out better for us but so far they have been great all three technicians were friendly and answered our questions professionally and explained everything great