Mendez Family Plumbing & Electrical

I had a great experience with a plumbing technician named Miguel. I needed to have two toilets replaced since one was leaking and both were running constantly, along with a leaky faucet. I called a plumbing service and was informed that I would be contacted when the technician was on the way. I received an email with Miguel's picture, name, and tracking information, which was really helpful. I bought my own toilets, and by the next day, everything was finished. I highly recommend this plumbing service. They were professional, polite, and quick. The cleanup was excellent, and Miguel did a fantastic job!

The property manager for one of my rentals informed me about a leak under the hardwood floor in the kitchen. They mentioned that an under-slab water detection test might be needed, which could lead to a costly repair. Thankfully, the plumbing service they usually work with wasn’t available for a while. Not wanting to inconvenience the tenants, I decided to reach out to a local plumbing expert for assistance. Billy came out the same day to assess the situation. He kept both me and the tenants updated throughout the process. After inspecting the area, he scheduled the slab inspection for the following day. To my relief, the diagnosis turned out to be much less severe than I had feared. Billy quickly and efficiently resolved the issue. His explanations were clear and straightforward, which I appreciated. Equally important were his excellent communication skills with both me and the tenants. He is a true professional, and the price for his service was very reasonable, well below what I expected. I would gladly recommend his plumbing services to anyone seeking quality and value.

I can't express enough how great Mendez Family Plumbing & Electrical is! They are a family-owned business that is both quick and professional. I've relied on them for several years without any issues. From installing a hybrid water heater to correctly identifying a leak in my bathtub (which other plumbing companies misdiagnosed), they consistently deliver honest, high-quality service. I trust these guys completely, which is why I keep reaching out to them. I highly recommend giving them a chance. When I had an urgent leak at my water main, they arrived promptly and resolved the issue at a reasonable price. A big shoutout to Miguel and Billy for their excellent work!

I was really pleased with the service I received from a plumbing company. My water heater stopped working, and my warranty company sent over a plumber with same-day availability. I had the pleasure of meeting Miguel, who arrived on time and was very professional, knowledgeable, and honest. He discovered another leak after replacing my water heater, informed me about the issue, and went out to get the materials needed to fix it. I will definitely recommend this plumbing service to family and friends for all their plumbing needs.

I had a great experience with a plumbing service about 16 years ago when they installed a pump and pressure tank for me. Their team was professional, quick, and offered affordable rates! The installation has held up well even to this day! Recently, my son and daughter-in-law thought their well pump might be having issues and reached out to see if someone could check it out. They were informed that while they could test the pump, they don’t handle outdoor well pumps. Instead of charging them for a test and referring them elsewhere, the plumber took the time to give my son the names of trustworthy companies that could help. It’s clear that this plumbing service truly cares about their customers and isn't just looking to make a quick profit! There aren't many companies like this anymore! I will definitely choose them for my plumbing needs again!

After being stood up by a different plumber, I reached out to a new company and explained our urgent need for a plumber to install our tank-less hot water system immediately, as our electricians were already on site and waiting to proceed with the installation. A representative named Marlene went far beyond our expectations. Typically, when we request services, we have to be scheduled at least a day or two in advance. However, Marlene put us on a brief hold, made a quick phone call, and ensured that we were accommodated within a few hours. This is what I call top-notch customer service! It's incredibly refreshing to encounter people who truly care about their customers. A plumber named Billy arrived for the installation and was exceedingly friendly, professional, and efficient. The entire process, from removing our old tank (which they kindly disposed of) to installing the new tank-less system, took less than three hours. We wholeheartedly recommend their plumbing services and we're happy to say that they've gained two loyal customers for life.

After being informed that my hot water heater needed urgent attention, I contacted a plumber, and he was able to assist me the very next day. I sent over some pictures of my heater, and he quickly provided a quote over the phone. During the installation, it was evident that it wouldn't be a straightforward replacement. The plumber thoroughly examined the pipes and exit points to make sure my home and I were safe, addressing any unexpected issues that arose. He stayed true to his original quote throughout the process. The plumber was fantastic—very friendly, professional, and clearly dedicated to his work and clients.

Miguel and Billy from an unknown plumber service truly saved our day. We were dealing with a gas leak issue in our crawl space caused by two pipes. Because of this, our gas had to be shut off and another plumbing service quoted us a price that was more than double what we ended up paying with the unnamed plumbing service. Not only that, the previous plumbers wanted to create a large opening in our wall and just patch up our existing pipes. However, when Miguel and Billy arrived, they replaced all the pipes, joints, and a furnace switch, and managed to complete the task without making a large hole in the wall. Billy was fantastic and guided us through the entire process. I can't recommend these plumbers enough for their top-notch work and honesty!