Mr. Rooter Plumbing of Austin
Review Summary
Mr. Rooter Plumbing of Austin receives consistently positive reviews. Customers praise their:
- Responsiveness and availability: They accommodate urgent situations and provide same-day service.
- Professionalism and expertise: Technicians are knowledgeable, thorough, and explain issues clearly.
- Quality of work: Installations and repairs are done well.
- Customer service: Excellent communication, helpfulness, and transparency.
- Cost-effectiveness: They can save customers money compared to competitors.
- Specific mentions: Nick, Alex, Brett, Aaron, Stephen, Darren, and Selso are highlighted for their excellent service.
Reviews
View All on Google4.7
(536 reviews)
Michael King
The team at Mr Rooter was great. I had an urgent situation, and they were able to move some things around to accommodate me and stayed until the job was done completely and thoroughly. The customer experience was great. I would definitely recommend.
Rachel Jackson
October 3, 2024
Selso and Alex were fast and thorough, they did quality work on our faucet installation. I’m so glad we used Mr. Rooter, I’ll definitely use them again for my home and recommend them to clients and friends!
Cody Self
I was originally quoted about $4000 to fix a slab leak in my home by another plumbing company. These guys came out and found the leak in minutes! They saved me thousands of dollars. Big shout out to Nick! He was extremely knowledgeable and professional. Very happy with the service provided by him. I would recommend Mr. Rooter Plumbing to anyone. Thank you again for the great service!
Sarah Spitler
Mr. Rooter is doing a major cast iron rehabilitation project for our condominium complex. They were the only company willing to entertain trench-less solutions, although we ended up having to go with a hybrid approach. I would normally wait until the completion of the project, but I have been so impressed with the communication, customer service, and professionalism from Brett and Aaron. They even came to our HOA meeting to explain the project to the members and answer questions!
Andrea Sullivan
We had a terrible problem with leaking water in our bathtub. Nick was the technician who arrived and he was wonderful. He did a great repair job, explained some problems to us, and was just so attendant to our problems. I would recommend him to anyone who needs any plumbing work done.
David King
Mr Rooter helped us diagnose a problem missed by others and solved our hot water heater problem same day before holiday company arrived. Alex was knowledgeable, efficient, and transparent throughout the process. I would definitely recommend him to others.
Orietta Stockstill
Stephen and Darren replaced my hot water heater. Eddie and I are very happy with their work. They were professional and knowledgeable. They did a fantastic job! We will definitely recommend them to our neighbors and friends.
Maricela Salazar
The same day I called about a leak under my kitchen sink, 2 capable men arrived, on time (!), checked out the problem, quoted me a reasonable price, parts & labor included, went to get the part, and installed it. They were efficient & courteous. It was all so painless & stress free. I highly recommend them!