Texas Plumbing Repair 24/7

Texas Plumbing was called out after hours to my son-in-law's home during the recent freeze. The vacuum breaker and piping at the well head had frozen. The tech arrived around 9:00 pm, stayed a half hour and did not fix the problem. He replaced a pressure relief valve, which had nothing to do with the problem. A verbal ballpark estimate of ~ $600 was quoted. A total of $884.94 was charged to my card for the non-repair. My son-in-law called Texas Plumbing the next day to dispute the charge and was offered a $250 reduction of the bill IF he would leave a five star review online. Pretty sketchy stuff. A well specialist company came out the next day and replaced the cracked piping at the well head and installed a new backflow device in under an hour and had water restored to the house. They charged $475. I disputed Texas Plumbing charge with Master Card and will pursue other avenues of redress. I find it remarkable that a company will opt for the one time screw job rather than want a return customer. Too bad a zero star rating isn't an option.

Took advantage of my wife. Charged her 564.00. No parts needed and they were at our house literally 30 minutes. He did quote before and the shower was leaking so she agreed. From the text they were on the way to the emailed invoice it was 44 minutes. Just think the tech was greedy to quote her that for a simple job they knew wouldn’t take a half hour.

Going to bed on a Saturday night and the carpet in the bedroom goes "skwish!" There's a leak in the wall between the bedroom and bathroom. We stocked up on water for flushing and coffee the next morning, turned the water off to the house, and started cleaning up the mess. Didn't sleep well. Early Sunday morning I called not one, but two plumbers I had previously done business with. Neither answered the phone, so I turned to Google to look for a 24/7 plumber. Based upon a local office and good review I called Texas Plumbing Repair 24/7. They answered the phone and a few hours later their tech was at my door. The repair was completed in short order thanks to a fellow with the right tools and the know how to use them. The bill was more than reasonable. TIMELY! EFFICIENT! EFFECTIVE! ECONOMICAL! Guess what - I have a new "first call" plumber.

I called them out to check my pipes and make sure they weren't leaking. They were late supposed to be there by 3:30pm didnt show up until 5pm. They charged me $300 to go under my house. I was fine with that. The tech comes out 5 minutes later told me "you have a leak no one in Texas will work on the pipes you have and you need to repipe for $7500". That seemed a bit sketchy since he checked nothing else. The next day I went under there I didn't see any indication of a leak. The dirt was dry the pipes were dry and the wood was dry. I called another plumber for a second opinion. He came by did a pressure check and checked the meter and informed me that I do not have a leak just some sediment in my faucet took him 5 minutes to fix the issue. I then called Texas Plumbing Repair back and asked for a refund due to them not truly checking anything. The owner decided to call me and said if I wanted a refund I would need to remove my review. I swallowed my pride and accepted the offer. The owner then decided to talk down to me saying I didn't know what I was talking about and I didn't fully understand what was going on. I told him to keep the money and I'll leave my review up. He got on to me telling me to stop talking and let him finish and if I "keep it up he'll just have it removed". I would not recommend this place to anyone

Terrible experience with this company!! I am a former Realtor and have dealt with tons of contractors. The guy they sent looked like he was maybe 18 years old (and didn’t appear to know what he was doing). He ran a plumbing snake through and said it looked like we had a broken pipe under the foundation that would cost approximately $6000 to repair. He was unable to solve our situation, and by the way, we are going to charge you almost $400 for not solving your problem!!! We got another company out there who was able to clear the blocked kitchen line. The Texas Plumbing Repair people should be thoroughly embarrassed at the way they handled our situation and refunded the fee they charged us. The lady that I spoke with did not tell me there would be additional after-hours fees when I could have had them come during normal business hours. Sham operation. Don’t fall for it!!

I’ve posted a review 3 times now for this company but they keep disappearing! I’m a disabled veteran, my son is my caregiver. We thought we had a leak and called this company. The kid they sent was done in a few minutes and told me I needed $7000 of repairs! Plus the $300 for fake inspection! We ended up contacting a another company and he inspected in the attic under the house and perimeter even a pressure test, none of this was performed by tpr and the second plumber said no leaks and the plumbing was still newish ! We asked for a refund and the owner has made threats and refused to pay us back!!! They have numerous poor reviews beware

If only I could give them a less than zero. Called them at noonish and was sent a confirmation text of appointment between 4-6 pm. I had used this company previously. During the initial call there were screamng children in the background and I assumed my number came up in their system after the confirmation text. Instead of following up, they cancelled the appointment without a text notice that they required further information. When I called and asked the status on the plumber, they informed me they cancelled it. I was offered a call reccording of the initial call but it never came either. I assumed because the recording was nothing but screaming children without any attention to the actual information they needed. In the following 12 text messages they spent a good deal of time blaming me for their inabilities and unprofessionalism. Plumbing and good customer service are clearly not important to them. Perhaps if you need a babysitter you might have more luck. Steer clear of them unless you are feeling lucky As to the owner response below my review. My initial charge quoted was $187 just to come out. I have no idea what the $137 charge and payment plan comments are about. I am a paying customer and don't need a payment plan. What I needed was a decent plumber. As to the children. If it wasn't a houseful. It must have been a party going on instead of a work day. The din was too loud to have a proper conversation. I have my call log and the long text message history to prove my comments. You have me confused with someone else. Speaking of shameful....Quit trying to negate actual reviews. Your company dropped the ball on this one. Own it

Such amazing people to work with! Strongly recommend them for any plumbing repair needs!! They took the time to go over all the small details of our large project. Thank you TPR team!!