Brownsville HVAC Solutions
Review Summary
Brownsville HVAC Masters receives consistently positive reviews. Key strengths include:
- Excellent Service & Communication: Technicians are punctual, polite, communicative, and keep customers informed. They explain issues clearly and offer solutions.
- High-Quality Work: Repairs and installations are done expertly and efficiently, with attention to detail.
- Problem Solving: They accurately diagnose and fix problems, even after other companies fail.
- Professionalism: Technicians wear protective gear, are respectful of homes, and provide helpful advice.
- Customer Satisfaction: Customers are highly satisfied with the service and recommend the company.
- Comprehensive Solutions: They offer both repairs and new system installations, including solar panel installation.
- Teamwork: Multiple technicians and departments work together effectively (sales, installation, etc.).

Reviews
View All on Google4.7
(37 reviews)
samuel cantrell
Manuel and Damon from Brownsville HVAC Masters were absolutely fantastic! They kept me updated throughout the entire heater repair process and assembled the duct components outside my home in Brownsville, allowing me to observe the excellent quality of their work. Without any prompting, they took care to wear protective booties inside the building and always informed me about their departure and return times. The work was completed within the estimated cost and agreed-upon timeframe. They also showed me pictures of the finished job, and I can already feel the difference in temperature control. In addition, they gave me useful advice on adjusting the dampers to optimize airflow between different levels of my home during winter and summer. I couldn't have asked for a better service!
Carmen Rodriquez
Our heater malfunctioned and caused a leak in our living room. Russell, Arthur, and Joe from Brownsville HVAC Masters were diligent, polite, and expertly skilled. They promptly arrived at our home in Brownsville and immediately began the repair work, ensuring that we were comfortable and satisfied with their service. They did an outstanding job making sure our heater was fixed properly. We highly recommend Brownsville HVAC Masters. Thank you so much for your exceptional and diligent work!
Briana Hurst
Fantastic business! I arranged a maintenance appointment for my furnaces with Brownsville HVAC Masters. The technician, Emmanuel, was punctual and meticulous. He dedicated his time to ensuring both systems were functioning optimally. His inspection was detailed, far from the usual quick checkups that are over in a blink. At the conclusion, Emmanuel communicated his findings clearly, offering various solutions (not just the standard 'replace the entire system') and the anticipated results of each. I valued his honesty. Overall, it was a great experience.
Gabriela B
Recently, my spouse and I moved into a new house with a warranty. Just a few weeks later, our air conditioning unit started to freeze. Working with the warranty company was a disaster. They dispatched two separate HVAC specialists, but neither could accurately diagnose or repair our issue. We had to endure 10 days without AC, suffering in the summer heat. Thankfully, we decided to contact an AC repair company next (I wish they had been our first call). They recognized the urgency and promptly sent Harold, a technician, on a Wednesday evening. It took a few hours to identify the issue, but he got it right the first time. It turned out that a defective control board on the unit was emitting low voltage, damaging anything connected to it, including our new, high-quality Nest thermostat. If left unchecked, it would have ruined our external unit. Harold stayed late into the evening to fully understand what he would need to fix the unit first thing Thursday morning. By 10 am the next day, our AC unit was correctly diagnosed and started blowing cool air again. I cannot express enough gratitude for their swift, timely, and effective service. If I could, I would rate them 10 stars. They've earned my loyalty as a customer for life. Give them a call first. Don't waste time with others.
K Cohen
The crew was efficient, courteous, and provided me with the necessary details to comprehend the issue I was facing with my furnace. They showed up to inspect my unit and managed to arrange the replacement within the same week - a move I was thankful for since my furnace wouldn't shut off and my house was uncomfortable. I valued the whole team's efforts. Taylor and Emmanuel stayed in contact to ensure things were progressing smoothly throughout the procedure. Specifically, Damon and Arthur were exceptional in installing my new furnace and did an excellent job explaining what was happening and how to carry out regular maintenance. I'm thankful for their time and focus and for providing me with a reliable, functioning furnace I can count on in the future.
Joanne Vaughan
Fantastic team! They efficiently removed our outdated furnace and installed a new, quiet unit, freeing up closet space by relocating it to the attic. In addition, they installed new solar panels! The professionals, including Keith and Elias, were always punctual and readily available to address any questions or concerns. Despite the short notice, they managed to complete all the work before the end of the year, allowing us to maximize our tax credit and secure the best possible rebate options. Harold and Raymond did an outstanding job, and I can't recommend their furnace repair services enough if you're in Brownsville!
Annette Holt
Fantastic service! Highly professional. I had an issue at my place where my furnace was heating inconsistently. The team from Brownsville HVAC Masters arrived and took the time to explain the cause and reasons behind the problem. They even provided a checklist of things I could try to troubleshoot before reaching out to them again. Their service was worth every penny. I highly recommend Arthur, Taylor, Emmanuel, Damon, and Joe.
Cameron Byrd
The skilled team arrived punctually and accurately identified the problems with our furnace. Joe from Brownsville HVAC Masters took the time to explain the situation to me. Arthur from the sales department came to our Brownsville home and presented us with several options, including furnace repair or installing a new system. We decided to opt for a new system, replacing our outdated 25-year-old one. Arthur found the ideal unit that catered to our needs and set up for it to be installed the following day. Many thanks.