Sirius Plumbing & Air Conditioning
Review Summary
Positive experiences highlight:
- Good service, friendly and helpful staff.
- Prompt and efficient scheduling.
- Knowledgeable and skilled plumbers (Matty, Isaac, Thayne, Scot) who explain issues and perform quality work.
- Clean and professional installations and repairs.
- Advocacy for customers with warranty companies.
- Wide range of services (installations, maintenance, repairs).
Negative experiences highlight:
- Poor communication and follow-up.
- Unclear diagnosis and lack of necessary tools/parts.
- Ineffective coordination with warranty companies (AHS).
- Unprofessional behavior and lack of responsibility.
- Inability to resolve plumbing issues, leading to wasted time and money.
- Unsatisfactory service from technicians, including refusal to perform work despite evidence of a problem.
Reviews
View All on Google4.6
(510 reviews)
R.T. Canal
I am very happy with the entire experience! Sirius Plumbing was selected by AHS warranty for a service call. They contacted me quickly; it was easy to get a day/time scheduled; the people I dealt with were friendly and helpful. The plumber (Matty) arrived on-time, was pleasant and took time to explain his diagnosis and the repair work that he performed. Everything was left 'neat as a pin' and the job was well done, and everything is working perfectly again.
Caitlin Goff
Sirius Plumbing an Air did a great job of installing our system. We had American Home Shield and despite a lot of the hurdles we had to jump through Scot (an employee of Sirius Plumbing and Air) did an excellent job advocating for us. Scot was responsive and has checked on how the system is working multiple times. Scot worked late into the night and was responsive. If you use this company ask for Scot. He will be honest and get you the best product.