Sirius Plumbing & Air Conditioning

I am very happy with the entire experience! Sirius Plumbing was selected by AHS warranty for a service call. They contacted me quickly; it was easy to get a day/time scheduled; the people I dealt with were friendly and helpful. The plumber (Matty) arrived on-time, was pleasant and took time to explain his diagnosis and the repair work that he performed. Everything was left 'neat as a pin' and the job was well done, and everything is working perfectly again.

Sirius Plumbing an Air did a great job of installing our system. We had American Home Shield and despite a lot of the hurdles we had to jump through Scot (an employee of Sirius Plumbing and Air) did an excellent job advocating for us. Scot was responsive and has checked on how the system is working multiple times. Scot worked late into the night and was responsive. If you use this company ask for Scot. He will be honest and get you the best product.

Matty did an amazing job. He's knowledgeable, prompt, and skilled. He made sure to call and get the details of my issue, arrived at the set time, and fixed the problem. Thanks for a job well done.

Matty was able to locate our clean out pipe in less than one minute. The previous 3 plumbers we had come out couldn’t— or had an excuse for not looking. On top of being smart and extremely friendly, he was super knowledgeable. He noticed a very niche detail that the previous owner of our house messed up on our toilet’s seal (which caused flooding). 5 star experience. Thank you Matty! We really appreciate you guys. We highly recommend this business.

Whelp, you can’t drive them but they are beautiful. Issac and his team replaced old sub standard Amana units and potluck coils with new 15 seer2 systems, new coils and other conduits to bring everything up to code. Clean, professional and skilled. Sirius now services and has also installed 2 water heaters, replaced ductwork and a heating system in my home. Today Bryan did a maintenance check (heating/air) to ensure everything is ready for the change of seasons.

Such a great experience with this team. Thayne was assigned to my ticket. Once onsite he was friendly, extremely knowledgeable, and helpful. If you're able to ask for someone specifically to support you, I'd highly recommend him.

Very frustrated. They came to our property on 9/4/24 to diagnosis the problem due to our AC leak. Techician said he will send in the request to order the parts to American shield. We called every week for almost 3 weeks because there was no updates from either company. Then we try to contact Sirius plumbing a few times but every-time we're put on hold for so long so we asked American shield to help reach out to see what’s going on. Then we were told Sirius is waiting on the parts and they scheduled another plumbing company to come check the leak since Sirius cannot fix it. Sirius will come to replace the parts and another plumber company will fix the leak. American Shield went ahead and schedule us with Wicked Plumber. Today both company came out and are super clueless, nothing but pointing fingers and no one want to take responsibility. Sirius did not have all the tool and parts. Saying communication was not clear. Blaming on the previous tech didn’t diagnosis correctly. Wicked plumber came out and let because he have no clue what’s going on. We took a day off for nothing and this been going on for a month now. Called American shield to tell them but rep can’t do anything about it. He said Sirius was the one that send them and orders and they just tell us if it's covered to our warranty. It was Sirius who communication on their side is unclear. So who’s responsible for all this since nothing is resolved and no one knows what’s going on? Unprofessional businesses and very disappointed. Now we have to wait for Sirius to order another parts.

This Company was assigned by American Home Shield to come access a leaking toilet. The so called Tech came out and said he has to physically see water coming from the toilet to do any work. Mind you there was a puddle on the floor, the sound of a running toilet, and black mold had begun to grow. But he has to physically see water coming out??? So now I’m out 100.00 dollars and had to buy a toilet, and replace the old one out of pocket. When the new company replaced the toilet…they had to clean human waste from around the wax seal. I feel like Sirius should pay for the new toilet, the install, and refund me 100.00. Just UTTERLY USELESS, and UNSERIOUS plumbing company. AVOID THEM IF YOU CAN