Five Star Plumbing
Review Summary
Five Star Plumbing receives mixed reviews. Positive feedback highlights quick response times, knowledgeable and respectful technicians (especially Rickey, Abel, and Albert), fair pricing, and excellent customer service. Some customers were very satisfied with the quality of work and the cleanliness of the service. However, one customer reported a negative experience involving a misdiagnosis and overpriced service for a clogged septic line.

Reviews
View All on Google4.7
(137 reviews)
Patricia Cole
Five Star Plumbing is amazing! I had called about a Gas leak in our home and they sent someone immediately. Rickey notified me he was coming and he showed up within 30mins to an hour from me calling. He did amazing work finding the leak. He was very informative and reassured me that they could get this fixed easily and in a timely manner. Rickey came back the next day to fix our leak and it didn't take long. Got the gas on and everything was good to go. We will certainly be coming back to them for our plumbing needs! We highly recommend Five Star Plumbing!
William Craig
January 30, 2025
I had a clogged septic line where I called to have cleared. Their response was only 1 day from when I called. A tech arrived on Jan 21, spent 15 minutes in running a plumbers snake that didn't clear the clog at their rate of $200. He told me that the pipe is clogged with a big rock and it will cost me close to $1,000 to fix. Or I could call a septic service. Today, Jan 30, my septic guy arrived, cleared the clog in 5 minutes, and recertified my tank for $100. There was nothing wrong with my tank, only a clogged drain the tech wouldn't fix. Waste of a week with no flushing and $200 gone. Incompetent company and way too expensive.
Joe Burby
September 20, 2024