Bernard's Plumbing of Coppell
Review Summary
- Positive: Honest, reputable, prompt, professional, reasonable prices, cleans up well, dependable, knowledgeable, excellent service, efficient, trustworthy, and kind.
- Negative: Some customers experienced no-shows, potential for high trip charges, rude and disrespectful customer service, and entering property without permission.
Reviews
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(9 reviews)
austin short
Honest and reputable. Had Danny do some work on my house and my in laws house and he was just upfront and honest with me about everything which I greatly appreciated
Keith Siddel
"Overpriced and Underserved" I booked an appointment for same day, received a confirmation of for the time. One hour after the appointment time I called to see why they no showed. I received a text back saying that since it was so late in the day there would be a $400 trip charge to come that day. NO explanation for why they no showed, no apology or anything remotely friendly.
Lynn Cobb
This is a great company. I’ve used them for several things over the past 5 years. Always prompt, professional, and prices have always been reasonable. The most impressive thing I’ve noticed is the fact that they actually clean up the mess that was made, almost better then it was before they got there. Great people to work with. Will continue to use.
Maher Jacob
Disrespectful and rude customer service. Requested service regarding a faucet and could not get a firm answer on when an associate would arrive. Waited all day and was informed only when a repairman was on the way. Person entered property without my permission and left. When attempting to follow up on the diagnosis or what a potential course of action was, individual cut me off saying “if you would listen to what I’m saying”... Not a way to speak to customers and unprofessional to enter property without speaking to property owner.
Laila Sanguras
Excellent service, efficient, and very easy to work with! They will not charge you for something you don't need - I trust them with my plumbing needs.
Angie Martinkus
If you’re looking for a dependable and knowledgeable plumber, this is the company for you! I cannot recommend Bernard’s plumbing enough!
Cynthia Hill
They responded quickly and were very professional! Bernard came out before the expected service date and was extremely kind.
M Miller
Always prompt, professional and affordable. They have saved me many times over the years.