A-Plus Plumbing & Repair
Review Summary
- Negative: Missed appointments, poor communication (no calls to reschedule or explain delays), unprofessional behavior, and unreliability.
- Positive: Prompt service, friendly staff, solved problems quickly, reasonable prices, and highly recommended by some customers.
Reviews
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(12 reviews)
Brian Mandel
Called and made an appointment for 1p. At 1:30p, no one had showed up and no one had called to let me know what was going on. When I called to inquire, they said that they were running late and wanted to reschedule for 3p. At 3:30p, no one had showed up and no one had called to let me know what was going on. I then called and asked to speak to a manager. When he called me back, I asked why didn't they call and let me know that they were running late either time. He said: "Sorry we're not perfect. You know what, were just not going to show up. How about that?"
Scott Shafer
I called this company last friday to have them come out on Monday just to install a faucet. We talk about 100pm being a good time. 1pm Monday rolls around and they don't show so I call. I talk to a lady who has no idea who I am and says I'm not on the schedule. She puts me through to the plumber and we politely agree to do it the following day at 1pm. The following day I call about 10am just to check, again the lady has no idea who I am and says I'm not on the schedule. They guy gets on the phone and tells me its too cold and the roads are icy. I'm very patient and have another bathroom sink I can use so I tell him no problem, let's do it Friday at 1pm. Friday rolls around, I call at 10am, and guess what...the lady doesn't know who I am and says I'm not on the schedule. lol. I tell her to call the guy and I assure you I'm on it for 1pm. Please call me back. They never do. I call another plumber, and they send someone in an hour. WOW. I never leave reviews, I rarely complain, but this almost became too funny not to share.
Benjamin Chavez
Called them after calling several other plumbing companies. They were very friendly and came over almost immediately. I didnt even have to be home for them to unclog our kitchen sink. Great work and great prices. Highly recommended!
Ron George
Came the day we called when we really needed help. Courteous, informative service. Problem solved. Reasonable service charge. Definitely a go-to plumbing service. A-Plus is on my speed-dial list.
Danny Harrell
We called for service on a slow draining tub and received quick, professional and courteous service. Their prices were very reasonable and I would highly recommend them for your plumbing needs.
Michelle ParkerJones
Great Plumbing Company had a leaking tub and it was fixed in no time at all, reasonable pricing. Do call for all plumbing needs.
Herlinda Hinojosa
Unprofessional people...We waited on two occasions for hours ,and they never showed up ..if that's how they work I'm glad we didn't hire them.. Save time and money and look for another company my honest opinion
Roger Croteau
Made appt. for 10 a.m. Thursday. Nobody showed. Called and got a message that they were "not answering and the mailbox is full" Now 3 hours late, can't contact them and they haven't shown up.