Owen Plumbing & Drain Inc

Owen Plumbing is absolutely amazing! From the dispatcher to the plumbing team, everyone was professional, friendly, and efficient. I had them complete three different projects in one day, and they handled everything seamlessly. They responded quickly, worked efficiently, and the cost was very reasonable. The plumbers were knowledgeable, respectful, and took the time to explain everything clearly. I highly recommend Owen Plumbing for any plumbing needs – they truly go above and beyond!

Pros: They have a great response time and Justin is really awesome he does a great job. Cons: I give it 2 to 3 stars only because they are unethical by charging me 2.2hrs despite 1 hour already paid for by my Home Warranty Fidelity for the faucet. He started labor at 9:50pm and finished at 11:40pm. He was never there for 3 hours. That was 2 hours. Even if Owen makes it 2.5 hours I should only have been charged 1.5 hours of labor; and there was also a miscommunication that is costing me an extra $200+ and they wanted to charge me an extra $45 to haul the sink they took out. I specifically asked and showed Justin my sink prior week and asked if the bathroom faucet includes the sink install, too. He told me it does and that he can do it for me. I spoke to Fidelity National Home Warranty as well. Both told me it is included with the bathroom faucet installation as long as it is the same style. Of course, the receptionists Peggy or Crystal was giving me a hard time about it. I requested Justin again because he was the one that verbally told me he could do it, he also saw what I had purchased and approved it was the right one; but these ladies just seemed to be very upset and intrusive that I requested him specifically even though they still got their payment from Fidelity for the faucet. After that point, I just knew there were going to be issues and that Justin, these ladies on the phone, and FNHW was about to make my life so much worse and more stressful than it already is.

I saw their van pull up to my neighbors house as I was walking out and I asked the man how much would he charge to disconnect my hose from my spicket. He instantly did it and all he asked for was a thank you! Well thank you sir!!!!!!! I genuinely appreciate your kindness! A world without men is a dark one!

Owen sent Justin out to our home the same day we called in. Justin and his apprentice were both knowledgeable and worked quickly to fix our issues. The price was reasonable and it was a pleasure doing business with Owen. Thank you

Owen Plumbing responded within 2 days to my request to have washing machine valves replaced. Chad and Zach were professional, courteous, and communicative about the possesses required to replace the valves. They were proficient (their teamwork was flawless), clean and careful with my home. They were a pleasure to have at my home as servicemen. Thank you.