Owen Plumbing & Drain Inc

Summary:

• Positive: Generally praised for professionalism, friendliness, efficiency, quick response times, knowledgeable plumbers, reasonable pricing, and good work quality. Specific plumbers (Justin, Chad, and Zach) were mentioned positively.
• Negative: Some customers reported issues with billing (overcharging for labor, extra fees), poor customer service from office staff, and short warranty periods. One customer had a negative experience with a misdiagnosis and a request for a refund.
• Other: Some customers noted the company's responsiveness to negative reviews.