Shoreline Plumbing Co

Great service these guys were quick to replace a broken gas line at my home. The crews were kind and respectful. The work looks great and the best part was it was HALF the PRICE! of other companies. They definitely helped overcome a tough situation with ease. Thank yall !

Tony was a very knowledgeable, proficient, timely, and friendly professional. He showed up on time, and was very quick to address my disposal and toilet issues. Quick and efficient. Reception staff Theresa was amazing! Quickly diagnosed my issues and dispatched Tony quickly. I live in Rockport, so the quick response from Shoreline Plumbing was greatly appreciated! Five Stars!!

We've had shoreline come out on multiple occasions for big and small items (remove/ replace hot water heater, replacing main sewage line, replacing shower fixtures). Always responsive. Always resolves our issue.

Horrible customer service, they sit around and charge per hour for being on the phone. 2 days to change a water heater that was under Rheem warranty. Two days later $615 to change it which only 1 hour was actually used to change it. To top it off the job wasn’t done right they had to fix their error that we pointed out was wrong the panel door could not close after their installation. They left my house full of mud on the floors and the walls, and didn’t even bother to clean. We complained about their charge which was over charged and a female from their office was rude and disrespectful. Never will use them or recommend Shoreline Plumbing Company ever! If I could give 0 stars or negative I would, they don’t deserve 1 star.

Quick, prompt service. They answer their calls even on holiday weekends. I was reluctant to go with them after reading previous reviews, but agreed to hire them after Erika followed up with me Tuesday after New Year's Day. Mr. Cabrera showed up, was professional and diligenty replaced a water heater thermostat. Thanks

Dishonest and not up front with costs. They ran a camera through our pipes and said it would be set cost. Then then ran more tests without letting us know what was being done and also charged for that. They did not get back to us in the time they said they were going to get back to us. A supervisor by the name of Tony came by to take more measurements after some of their employees had already came and did so. He then said he was going to get back with us the next day with an estimate for more work to be done and we never heard back from him. We called once more and they told us Tony was out of town and he would get back to us and it has been over two weeks. To this day we have not heard back from them. I could go on and on but I will end this here. By far one of the worse companies i have ever dealt with.

Excellent Nothing worse than a backed up sewer on a Saturday with company coming over. After calling several companies, Shoreline Plumbing came through quickly! Carlos was courteous and answered all my questions. In the end he was able to find the problem-a broken connection at the city connection that caused baby wipes to get caught. I got the line cleared out and now know what to do next. PS, don't flush any type of wipes down the toilet!!

Quality This company does not guarantee their work! They were hired to install a bathroom toilet and tub hardware at my residence. One month later they were called back to inspect tub water leak after first time use. In less than 10 min I was charged $123. They had the audacity to tell me not to fill the tub to the overflow drain cover or water would leak onto the second floor ceiling. Unacceptable is too great of a word for this company.