AAA Auger
Review Summary
AAA Auger receives consistently positive reviews. Customers praise the company for:
- Excellent Service: Technicians are professional, courteous, thorough, and go above and beyond. They clean up after themselves and ensure customer satisfaction.
- Skilled Technicians: Technicians like Tim McGrady, Dan, Frederick Dandridge, Israel, and Peter are highlighted for their expertise, problem-solving skills, and ability to explain the work.
- Reasonable Pricing: AAA Auger offers competitive pricing, often beating out competitors.
- Responsiveness: They often accommodate same-day service requests.
- Communication: They provide updates on arrival times and technician identification.
- Wide Range of Services: They handle various plumbing issues, from faucet replacements and drain cleaning to complex repairs involving tankless water heaters.
- Customer Loyalty: Many customers have used AAA Auger multiple times over many years and plan to continue doing so.
Reviews
View All on Google4.7
(80 reviews)
Robert McClure
January 6, 2024
We had our bathroom faucets (double vanity) replaced with equipment we bought at Ferguson’s Plumbing Supply, installed by AAA Auger, specifically by Tim McGrady. He did an outstanding job, from covering his shoes every time he entered our home (removing the covers whenever he had to go to the truck for equipment and replacing them before re-entering), to the actual removal of our old faucets, p-traps, and water lines, and replacing them with the new equipment. Our old equipment was at least 20 years old, are no longer made, and could not be repaired. Tim took great care to do the job thoroughly and professionally. He double-checked all of his work, made sure everything was working properly, no leaks anywhere. Then when I started to pay him, he asked me to wait until he had finished cleaning up everything, from polishing all of the new chrome to carrying out all of the old equipment. Only after he was personally satisfied, and had me check everything too, would he allow me to settle up. Plumbing work is not cheap…but AAA Auger beat other bids by several hundred dollars. I can’t recommend AAA Auger highly enough for professional, reasonably priced plumbing work. We have had them do a number of jobs over the past 15 years, and have always been very happy with their work! Pics of our new faucet installations!
Jake Jenkins
Great service to a degree you rarely expect. Truly went over and above. Dan won a customer for life. Thank you.
Julie Martin
AAA Auger was great! They fit us in on the same day despite their very busy schedule. Dan was great! He found the blockage & took care of the issue & he also checked the house for any other issues. He helped with our slow drain in the bathroom sink which has been a problem for a while now. He also made suggestions on how to prevent blockages in the future. I highly recommend them & we will use them again if any other plumbing problems come up.
Carla Nash
Mr Fredrick Dandridge came to service our needs, He was very courteous, patient and informative. He answered so many questions, and cleared up a lot of my concerns regarding the plumbing in the Home. He also advised on the preventive maintenance that was truly a plus. it was so nice to come in contact with someone that didn't do a rush job and explained everything he was doing. i am very pleased with the work done and look forward to working with him again Thanks AAA