Dallas Plumbing & Air Conditioning
Review Summary
- Positive:
- Thorough and informative inspections (Jay).
- Good experiences with water heater checks and installations.
- Positive experience with HVAC install (Victor), including discounts and helpfulness.
- Professional and competent service (Alex and Armando).
- Knowledgeable and personable technicians.
- Helpful with air quality issues (Halo system).
- Negative:
- Poor quality main water line repair ($1800 repair failed after 2 weeks).

Reviews
View All on Google4.5
(751 reviews)
Michael Vieira
Jay came out to do my first annual inspection on my new build home. He was very thorough and explained things to me as he saw them. It was a good experience and I will be following up to make a couple fixes. I would recommend Dallas Plumbing for your plumbing needs.
Sue Golden
So far so good! Scheduled a routine water heater check up only to be told that the water heater is too old to safely drain and maintain without potentially causing a leak . The technician pointed out several out dated installation techniques no longer recommended . He was able to demonstrate to me that the sediment level in the tank was too high to get a sample . So in short I need a new water heater, before an unpredictable disaster. He gave me a quote and will wave today’s usual service fee if I install a new heater through them . Gave me a reasonable quote and will follow up next week . I know from experience that Dallas Plumbing is a good company . I have used them before and would highly recommend .
Aaron Emdy
June 25, 2024
The overall experience with Dallas Plumbing & Air Conditioning for a new HVAC install was very good. Victor was really great to work with, and the 10% discount and extra $1000 off the new unit really made that final difference I needed to be able to afford it. Really appreciate his willingness to answer general questions, too! Install went well, and they reset the line and insulated it outside like it should be (old one hadn't been insulated all the way down, and the 2nd line wasn't next to the other, but that may not have yet been code). The internal unit was larger than its predecessor and they had to remove the door and wooden frame to get it in, which they put back together. Not 100% like it was, but the door still closed, and that's more than I'd be able to accomplish in less time spent, so no complaints here. Appreciate the effort msde there. It will require some caulking and touch-up painting to help restore the nicer look. New unit is very quiet compared to the old one, which was naturally going to be noisy as the fan engine and bearings were dying (it was also having some other problems and was 11+ years old). The new one barely runs to put the temperature at the same place as the old one, and I feel like it both dehumidifies and cools quickly for very little effort on its part (this is the high-end unit, and we were coming from a basic). Really like it already. Overall, I'm very happy. New systems are expensive. Only downside there, but I am happy to have it, have a more efficient system that works really well, and not have to worry about the old one dying on me now.
Doreatha Strong
Jay a very presentable, cordial and knowledgeable young man that explained our plumbing problem and gave an estimate that we can not afford at this time. We really appreciate a company that employs such trustworthy individuals that you can invite into your home. Mr. Strong and I are seniors and Jay's expertise and insight was very helpful.
Ronnie Pennington
I'm super happy with the service provided, Super friendly staff very informative and has helped me solve a problem with the dust and air pollution I was having inside my home. Love my new halo system. Would definitely recommend this company.
Ken Fields
Alex and Armando from Dallas plumbing just completed my tankless hot water heater installation and they couldn’t have been more courteous, professional and competent. They took the time to not only explain to me the process and issues with the previous system but they double and triple checked their work. These two employees of the company illustrate exactly what the company represents, professionalism, competence and integrity. They were an absolute pleasure to have done this work. Fantastic team!
humberto garza
October 24, 2024
$1800 main water line repair only lasted 2 weeks. I thought I had a “new” water issue and called another company to fix it. Turns out the previous work by Dallas Plumbing was crap and new company fixed it for $750. They replaced entire line and added new shut off valve rather than patching it up and doing least amount of work possible. I will never use Dallas Plumbing again….STAY AWAY
Ragan Rogers
Jay came to help us with (what we thought) was going to be a major plumbing emergency after hours. Luckily, it turned out to be nothing major, but he was so kind in educating us on our home and some basic plumbing maintenance! He was incredibly knowledgeable, professional, and personable. I cannot recommend enough!