FTR SERVICE COMPANY
Review Summary
FTR Service Company (Rey) receives overwhelmingly positive reviews highlighting:
- Excellent service: Professional, friendly, efficient, and on time.
- High-quality work: Solves problems effectively and makes repairs look easy.
- Value and affordability: Offers competitive pricing, often cheaper than larger companies.
- Responsiveness and communication: Communicates clearly, provides helpful advice, and works with home warranties.
- Positive experiences: Customers are highly satisfied and plan to use FTR again.
- One negative review: Reports a faulty water heater installation and failure to respond to the customer.
Reviews
View All on Google4.5
(26 reviews)
Jason Marshall
FTR did amazing plumbing work - and made it look easy. Professional, friendly, and great work. Rey and his team are our go-to for any plumbing/related needs.
Saeed Mishal
Efficient, fixed the problem, polite, and on time. No greater praise can given to a plumber. Highly recommended.
Matthew Fields
Rey got me squared away with a new water heater for my first home. This was my first swing at getting a hot water heater replaced and Rey made it a great experience. Within a week he assessed the need and replaced the tank. The replacement was super quick and he charged a fraction of the cost of the big name companies in the area. I will definitely use Rey again for any of my plumbing needs. I highly recommend him if you're looking for great value and great service.
Robert Nichols
Rey and his team were communicative and helpful in determining what was wrong with the old water heater, working with my home warranty, and buying and installing a new water heater. Rey was able to advise on what we needed and he helped us make decisions on how to proceed. He also found the best deal, picked up, and installed the new water heater quickly. I will use him again and I recommend FTR.
Rhea Turner
Rey was terrific! On time and very courteous. A very professional man. He fixed an ongoing problem causing my kitchen sink to back up. I'll definitely keep his contact info handy. It's impossible to find a skilled plumber with fair prices. After renovating homes for 20 years, good plumbers were the most difficult to find. I'm so glad I found you, Rey! Thank you!
doscatorce214
When was the last time YOUR plumber really thought about your situation and solved an unusual problem cheaper and faster than anyone else thought??? That’s what Rey did w my plumbing issue. We diagnosed on Friday and was coming back to finish on Monday -but- after thinking about my problem over the weekend, he came up with a great option to save me some $ and do the job faster. Thanks Rey! I’ll definitely be using FTR again.
Tracy H
FTR Service Co was sent to us from our home warranty company for clogged drain. From initial communication to finish, Rey was prompt & professional. He was able to quickly identify & fix our problem. I was so pleased with the whole process that I used his service again to replace our old bathroom faucets.
Abdul Abdel
I dealt with this guy “Rey“ for one week, and he was doing great services for my house, my sisters house, and my business, so I thought I built trust with him but it turned out He’s bad like any other Plumber unfortunately! He installed a water heater and told me it should be heating within 30 minutes and I trusted him and paid him fully for it. Here we are 10 days later, NO HOT WATER and he will not answer my calls or texts anymore! Disgusting! Never use this guy!