Pure Plumbing

I had an emergency situation when my water heater ruptured, and despite my landlord’s unwillingness to resolve the issue promptly, Jacob at Pure Plumbing stepped in and went above and beyond to help me navigate the problem. Even though my landlord chose not to hire him, Jacob still took the time to explain the situation, provide a fair estimate, and educate me on proper plumbing codes, permitting, and the risks of cutting corners. He was professional, transparent, and genuinely cared about making sure I had the right information to advocate for a safe and legal installation. If you need a plumber who is honest, knowledgeable, and willing to help—even when they don’t get the job—look no further. I highly recommend Jacob and Pure Plumbing to anyone looking for expert advice and top-tier service.

Needed a new water heater for place i just purchased last year. Brian came in first thing in the morning. Hooked me up with an awesome affordable quote and did the replacement all in the same day. He was super sweet, quick, and answered every question I had. Will definitely call back for other plumbing concerns!

Coming home to raining living and garage is a nightmare! I have been a loyal customer of different plumbing companies for the past three years. But no more, horrible service and just not family location business i used to know. slow and poor service. I called at least 15 different plumbers, and Pure came out without any dispatch fee and told me that if I didn't like the price, they would walk away without charging me. Great Start! Dylan came out 45 minutes after the call! Within 15 minutes, he found the source and told me what he believed was the best option. From the explanation, I was thinking, MAN, I have to give up a kidney here. But the price was reasonable, and someone who has been through this situation multiple times. The price was VERY reasonable. Dylan spoke to the owner, Jacob, and they even got the job done on the SAME DAY. I know they had other schedule issues, but they took care of me. My water was back after just 5 hours! Jacob came as well, introduced himself, and worked with Dylan. From what I can tell, a great job! This company speaks volumes when the owner works with the team and encourages and thanks the team for helping the customer. I saw a trustworthy family business and outstanding leadership! This is the longest review I have left! Thank you, Dylan and Jacob, for taking care of me and answering my million questions. If you have doubts about Pure, just call, and you won't regret it. Work with their partners on RR water restoration company. Hunter is great. He tells you honestly what the condition is. Overall, it was a great experience, and I will be calling Pure Plumbing again for further issues.

Let me tell you. This company and staff are just amazing. Brian took so good care of was upfront on every showed me by camera through my pipe what was going on. He did a great job in educating me. No hidden cost. And let me tell about the the wonderful ladies I talked to over the phone. They are so nice understood my problem and got right on it. Thank you for the quickest and friendly service.

Pure Plumbing is an Excellent company! Jacob Morgan the owner and all of the technicians are exceptional. They have been to my house for different issues several times and have taken care of each issue Easily. The are very easy to communicate and explain everything . I found they do not keep you waiting either , they get right on it. I highly recommend Pure Plumbing. Thank you Jacob and Thank you Pure Plumbing . Mary Howell

After 30 years of homeownership and countless plumbing headaches, I can confidently say Pure Plumbing is the absolute best. They've earned a loyal customer! Andrew quickly diagnosed the issue of my collapsed and clogged sewage line and explained the solution clearly. Jacob, Andrew, Burns, and Hugo worked efficiently to replace it. Pure used a great excavation crew, Hands up for JHR Excavation. They hand dug my yard and replaced the grass leaving it looking almost undisturbed. WOW, impressive. Andrew and Burns ensured everything was tested thoroughly before they left. Their fast response prevented significant water damage to my home. Knowing I have a plumber I can trust after years of bad experiences is a huge weight off my shoulders. Their professionalism and expertise have given me the confidence to move forward with future remodeling plans that include plumbing. If you're looking for a plumbing company that's reliable, skilled, and truly cares about its customers, look no further than Pure Plumbing. I wholeheartedly recommend them! Thanks Guys!

Water heater was leaking, of course on a Saturday of a 3 day weekend. As we started trying to find a plumber we quickly found it difficult to get someone to come out before Tuesday, even one who said they were open 24 hours. Luckily we found Pure Plumbing and gave them a call. The were able to send out Bryan within 2 hours. Bryan was fantastic! He explained our options thoroughly, was professional and friendly. He did an excellent repair job. He completed the work in a reasonably short amount of time and saved us from not having a shower for 3 days!! I would highly recommend Bryan, he was excellent!

Fantastic work from both Jacob and Burns, quick, easy and painless. Came in, gave us honest options and broken down everything that they could do and recommended what would be best. Very great set of guys, very mindful and friendly and broke everything down when asked with any questions and offered to help wherever needed. 10/10 work, would recommend to family and friends!