Water Heaters Only, Inc

We just replaced the water heater in our apartment. We had a Bradford White electric tank heater, which worked very well for 10 years. We replaced the old unit with another Bradford White in accordance with our building recommendations. Jeremy Brown was our technician. He was wonderful. He replaced the unit efficiently and quickly. We would definitely recommend Water Heaters Only if you need to replace your unit. Ask for Jeremy! You will be glad you did.

Had a brand new water heater installed on December 20th, 2020. It broke 4 months later. They came and repaired it. They were great dealing with the repair. Fast forward 13 months after the original repair on a 4 month old water heater, it breaks again. The same part broke and I was told the manufacturer was distributing faulty parts and I was quoted the labor price for fixing a 17 month old water heater that has already been repaired once. 4 days so far without hot water. I was told the work order was written incorrectly and the part wasn’t ordered timely. They asked we call when the part is delivered and they’d get it fixed. The part was delivered this morning and now they are going to work the repair in tomorrow. The customer service people and repairmen have been wonderful. The product they sell and install is crap. 4th repair for the Rheem water heater. This company apparently no longer services Texas anymore (according to the person I spoke to on the phone.). Called Rheem and they sent another company out to do the repair and was told that the original install was not up to code and despite the water heater still being under warranty, the updates for code compliance will be $3,000.

Technician Jeremy Brown provided excellent service installing my new hot water heater in the attic of my 3-story townhome. On-time, courteous, answered all of my questions, clean job. Thank you Jeremy. And, it was great to actually talk to a live person when scheduling the installation!

Jeremy Brown is very friendly, professional, on time, quick done, and did a wonderful job! I am so happy with my new water heater! It’s so easy to do business with Water Heater Only! The office estimated the price and then install new water heater within one day! Save me lots of headache and also reasonable charge! Thanks Water Heater Only and thank you very much Jeremy! Highly recommend your business!

We recently had a new hot water heater installed by Jeremy Brown of Water Heaters Only. He did a great job! He arrived on the same day that our old unit went down and finished in a few hours. We are grateful for his service and professionalism. I highly recommend him to anyone looking for a service provider. Great job Jeremy! Thanks.

Our 12 year old water heater in the attic was showing signs of aging, making terrible thumping and crackling sounds from sediment build up so it was time to replace it before things got worse. We've used Water Heaters only before for another water heater and they did a great job so we called them again.. To our pleasant surprise, the same installer, Jeremy, came out on time and replaced the water heater with a new Bradford White unit. Jeremy is very friendly and professional. I just wish all plumbers were this good.

I love my new water heater that was installed yesterday by Jeremy Brown of Water Heaters Only. Jeremy was very courteous and kind. He answered all my questions with confidence in his knowledge of plumbing and gas water heaters. I will recommend this company to all my friends and family. Great service!

Jeremy Brown did an excellent job installing two new water heaters in a fourth floor attic! Thank goodness he had a strong helper for going up and down the stairs. Jeremy was polite and responsive and took some extra time at the end to teach me about water heater maintenance.