Barrett Airworks Service Company
Review Summary
Barrett Airworks Service Company receives overwhelmingly positive reviews, highlighting:
- Excellent service and knowledgeable technicians: Technicians are praised for their expertise, thoroughness, and ability to explain issues clearly.
- Responsiveness and timeliness: They offer same-day or next-day appointments and arrive on time.
- Professionalism and customer service: Technicians are courteous, helpful, and provide great customer support.
- Fair pricing: Prices are considered reasonable.
- Areas for improvement: The only negative feedback is regarding inconvenient payment options.

Reviews
View All on Google4.7
(78 reviews)
Glenn Fennelly
Excellent service by technicians. Very responsive and diligent about diagnosing and fixing our heater unit. However, because payments for service are very inefficient and inconveniencing for the customer, I gave only 3 stars instead of 5. A business of their size and volume should allow easier payment options such as Venmo, bank transfer, etc.
Luke P Oleander
Barrett Airworks is the best! After I met with six different HVAC companies I decided to go with Barrett. I have had the pleasure of dealing with 7 different company employees and every one of them went out of their way to make sure I understood what was going on and they took their time answering my questions and addressing any concerns I had. Two thumbs up.
Adam McDavitt
I called and asked for maintenance of my AC unit. They responded same day and set up the appointment for 2 days later. They gave me a 2 hour window and showed up right on time, after calling and giving me a 20 minute heads up they were on their way. Timely, thorough and quality work. They checked all my air handlers in the attic and both AC units outside. The tech explained everything that was found and fixed to my wife, and in a way she could understand (which she appreciated greatly!). I will use them again and recommend them to anyone looking for any HVAC services for residential or commercial needs. Top notch service, response, and professionalism. These guys truly know what customer service means, which is hard to find now days.
Brad Boughner
Have enlisted their services twice in last two years for two different properties. Techs are knowledgeable, efficient and explain issues thoroughly to resolve problems. This year, opted to call them directly outside of a home warranty on an investment property (due to long delays of 4-7 days in scheduling with two other companies) after a great experience last summer, and they were available within a few hours. Would’ve saved money but the repair was urgent with summer heat. Very affordable and will continue to use them should future needs arise!
Susan Beehler
Excellent service. Marco is great. Mskehim a manager🎶👍💥⚡️
Jo Ann Kirk
The serviceman who came out to my home was very courteous. He informed me of the work that needed to be done, the cost, and gave me an estimated time of the work to be completed. I appreciated all his work and great attitude.
Cathy Stern
We've been a customer for about 20 years. The technicians are excellent. Very knowledgeable, reliable and extremely professional. Perform required work quickly and efficiently. Great customer service and support. Highly recommend this company for all your heat/air cooling systems.
Robert Carpenter
Chad was a wonderful tech. He showed me the issues and concerns, explained why they were a concern and informed me of the process to address these issues. The prices were on par, and they were about an hour and a half EARLY! Thank you tremendously for the assistance and getting us fit in, as quickly as possible!!