Bill's Texas Plumbing Co
Review Summary
- Mixed Experiences: Reviews are a mix of positive and negative.
- Price Concerns: Several customers felt overcharged, with complaints about high labor rates, inflated material costs, and billing for travel/shopping time.
- Quality of Work: Some customers were satisfied with the quality of the work, while others had issues with the work done.
- Professionalism: Some customers found the company professional and efficient, while others found the owner condescending.
- Positive Aspects: Some customers praised the speed, flexibility, and quality of the work.
- Repeat Business: Some customers indicated they would use the company again, while others said they would not.
Reviews
View All on Google3.7
(15 reviews)
Andy Sanchez
I work hvac refrigeration so i know how business goes or should go. I had a gas leak so i called texas gas service to fix the leak. They said it was on my side of the line and o had to fix it. They shut off the gas and said i had to hire a licensed plumber. I do not do plumbing or gas which requires a different license so i hired them. I had an appointment for 8am to fix a gas leak and they showed up at 845 or 9 and billed me as soon as the tech left the office for the hour they "shopped" for parts. More like bought coffee and burritos. They said they had to buy a special "tape" which i imagine a plumber uses all time and should carry on their tool truck. It wouldn't be as bad i i wasn't billed for burrito time. At 75$ an hour i felt cheated and scammed. They fixed the leak so they get 2 stars but that businees practice is balogna. If you bill me for an hour to shop parts next time i will hover over you and not let you take a 30 second break on my time. Bill was condescending and cantankerous on the phone too. Not a pleasant experience. $800 fix.