Emergency Commercial Plumbing Co
Review Summary
- Positive experiences:
- Professionalism, punctuality, and clear communication are consistently praised.
- Technicians (Raymond and Elias) are highly skilled, knowledgeable, and provide accurate diagnoses.
- Work is high-quality, neat, and often completed on schedule.
- Technicians are respectful of homes and clean up after themselves.
- They are responsive to urgent situations.
- Specific services mentioned:
- Drainage solutions.
- Hot water heater repair/replacement.
- Washer valve replacement.
- Burst pipe repair.
- General plumbing repairs and installations.
- Water restoration services.
- Value: While not always the cheapest, the quality of work and service is considered worth the price.
Reviews
View All on Google4.7
(59 reviews)
erick murray
Our encounter with Emergency Commercial Plumbing Co. was top-notch. Their professionalism was evident from our very first phone conversation, and their punctuality was impressive. Raymond was the expert who handled our case. His ability to identify the issue was commendable, and he even took the extra step of collecting the new faucets we had ordered. His installation work and adjustments to some connections were flawless, resulting in an exceptionally neat appearance. Moreover, Raymond was mindful of our home, making sure to tidy up any mess before his departure. My spouse and I were absolutely thrilled with the quality of service provided by Elias and the team!
lilly meyer
In our older neighborhood, many homes have faced drainage challenges, like dampness and flooding in basements. Neighbors have tried various services, as anyone with a shovel can claim to be a drainage expert, but most low-cost fixes just didnāt work. However, one plumbing service stands outānot the cheapest, but the quality of their work is top-notch and always finished on schedule. If thereās a persistent issue, they are easily reachable and quick to address any problems they are responsible for. Over time, the value they provide is definitely worth the price, and the quality of the plumbing work more than compensates for any initial cost differences. This family-run plumbing business truly takes pride in their work, and Elias is by far the most knowledgeable plumber Iāve encountered during our years in this house.
Sharon Terry
Emergency Commercial Plumbing Co. is AMAZING! I was referred to this company through my home warranty. Initially, another plumbing service came to check my hot water heater, which they thought was leaking. They claimed it needed a replacement and wanted to charge me an extra $1,000 beyond the warranty coverage. Then, Raymond from Emergency Commercial Plumbing Co. arrived to take a look at my hot water heater. He quickly figured out that the hot water heater wasnāt leaking at all; instead, the issue was that water from my AC unit was backing up into the hot water heater pan due to a clogged drain pipe. Raymond was extremely professional, and his years of experience really shone through as he identified the actual problem. His accurate diagnosis saved both me and the home warranty company money. I wholeheartedly recommend this company for plumbing services, especially Raymond!
Lily Cherry
Emergency Commercial Plumbing Co. delivers exceptional service and quality that can be relied upon. Their continuous updates throughout the repair process were quite commendable. Elias was always there to answer all of my inquiries, ensuring a smooth and seamless operation. Raymond did an outstanding job replacing two hot water boilers. He takes immense pride in his work and was deeply concerned about my satisfaction with the job he performed. Overall, I had an excellent experience with the plumbing services they provided and will undoubtedly turn to them again for any future plumbing needs. Well executed.
Carrie Barajas
When our new washing machine arrived, we realized that we needed a plumber to replace the washer valves before it could be installed. Even though it wasn't an emergency, Elias and Raymond were able to promptly attend to our needs. Before beginning the task, they gave us an estimate that, while not the cheapest, seemed to honestly reflect the situation. However, the job turned out to be more challenging than expected, requiring them to spend extra time. They adjusted the price fairly and appropriately to reflect this. They handled the situation with utmost professionalism and I wouldn't hesitate to call them again for any plumbing needs.
Felicia Ball
Emergency Commercial Plumbing Co. did an excellent job. They answered my call over the weekend and arrived promptly on Monday. They provided me with a specific appointment time and showed up right on scheduleāno waiting around for hours. Elias presented me with several options for fixing my water heater and addressing my hard water issues, giving me multiple quotes right there. He even took the time to research different solutions. Raymond and his team handled the installation and patiently answered all my questions, explaining everything as they went along. The final price matched the quote, even though they took a bit longer due to some unexpected challenges. I would absolutely recommend them for any plumbing needs.
Kate Mercado
We experienced a burst pipe in our store that required us to turn off the water supply until it was fixed. After reaching out to several companies, most of which didn't pick up, Emergency Commercial Plumbing Co. not only answered the phone but also recognized the urgency of our situation. They sent someone out right away, and within an hour, the repair was done and we had water flowing again. The technician even spotted a loose tank on the toilet and tightened it up as well. Now I know who to call for plumbing needs at my home, business, and rental property that will respond promptly and handle any repairs efficiently!
Aria Arroyo
As a first-time homeowner, I had a home inspection and believed everything was in good shape. However, a few months later, I discovered a significant plumbing leak in my upstairs bathroom. After searching for local plumbers in El Paso, I found Emergency Commercial Plumbing Co. I initially spoke with Raymond, and within an hour, a team was at my home. Elias was incredibly helpful and informative right from the start. After carefully opening the wall with minimal damage, he quickly identified the source of the leak. It looked like there might be some mold, so he arranged for the restoration team to take a sample. They fixed the broken pipe, and the restoration team patched the wall with a plastic sheet. One week later, the job was completed, and I couldn't be more satisfied. If you ever need a plumber or water restoration service, these are definitely the ones to call!