Five Points Plumbing
Review Summary
- Positive: Generally praised for being fast, knowledgeable, professional, honest, and providing quality workmanship. Many reviewers recommend them and appreciate their fair pricing. Omar Lugo is frequently mentioned positively.
- Negative: Some negative experiences include a customer service issue involving inappropriate language, charging for estimates, and not guaranteeing their work.
Reviews
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(24 reviews)
James Cook
Did what I needed and services were paid for. Didn't appreciate them talking/making fun of me in Spanish; I completely understood. Customer service needs a lot of work.
Kevin Cooper
I was referred to 5 points plumbing by another contractor when I had sewer pipe issues. Since them I've hired them multiple times and they are always fast, knowledgeable and fair. I would highly recommend and do, to everyone I know. They always shoot you straight without the expensive up sales or arm twisting sales pitch, and we really appreciate the honesty. Omar and his family of plumbers are really great people that will take care of you.
Carlos Spiritrunner
Had an interesting plumbing situation in a basement bathroom that they took care of with a great innovative quality solution and workmanship. Very knowledgeable, fast, professional and on time...they also kept with original estimate too. Me happy...
Raul Paez
This review is based on the estimate process. NO FREE ESTIMATE. Was charged 60$ for it. With that in mind, it would have cost me 3 times more if I went with them. I got two other (FREE) estimates and took my business elsewhere and was happy about it. I wont even consider these guys for any future projects due to the fact that they charge for an estimate.
Patricia Ramirez
Five Point plumber, Omar Lugo did a great job installing a new toilet, unclogged both sink and shower. Did a great job, all in under an hour. I highly recommend them.
Curtis Gwin
Omar arrived on time, identify the problem, quoted an honest and fair price then did a nice clean professional job. I highly recommend Five Points Plumbing.
Marco Flores
Very fast service, however they don’t guarantee their work. Had a plug pipe and they arrive within an hour, less than a month later it got plug again and they came back very fast ; but charge me again for the same pipe they unplug before.
Christina Hernandez
Im glad I found a local plumber to get this tub unclogged. God knows what it was keeping it but after a few bottles of Draino and a couple of hours I knew I needed to call someone. Theyre a bit on the far side but they didnt charge a travel fee. Im glad they came and fixed it. They can count on my business again. Thank you guys.