Mr. Rooter Plumbing of El Paso
4.8 (1177 reviews)
Closed ⋅ Opens 7:30 AM Fri
Plumber
Drainage service
Hot water system supplier
Septic system service
Water filter supplier
Review Summary
- Positive experiences: Customers consistently praised the quick response times (often within 30 minutes or an hour), professional and knowledgeable technicians, fair quotes, efficient work, and excellent customer service.
- Technician praise: Specific technicians mentioned frequently and positively include Joshua, Gilbert, and Murphy.
- Specific services: Water heater replacements/repairs and waste line repairs were common.
- Overall satisfaction: Customers expressed high satisfaction and indicated they would use the company again and recommend them.
- Additional benefits: Some customers mentioned technicians providing explanations, answering questions, and offering additional services like camera inspections.
Reviews
View All on Google4.8
(1177 reviews)
5 ★92%
4 ★4%
3 ★1%
2 ★0%
1 ★4%
Mary Jayne Cazier
Excellent and quick service. Pearl had Joshua out to us within 30 minutes. He came, looked everything over and gave us a fair quote for all the work that needed to be done for replacing the water heater. He was back the next day after we accepted the quote to remove the old and install the new. Joshua was very knowledgeable, professional and polite. Explained everything he did and answered all our questions. Thank you!
Angela Mejia
Our technician Gilbert, was absolutely fantastic. He explained the process in a way that made it easier for us to understand. He was so kind! He was also extremely efficient and got our repair done within a great time frame. Thank you so much for your help, Gilbert!
Gustavo D.V