Nacho & Son Electric De Rooter
Review Summary
- Positive: Honest, hardworking, reliable, clean, explains work thoroughly, friendly, provides good estimates, excellent customer service, and does quality work. Highly recommended by some.
- Negative: Unreliable with appointments, fails to show up or call, poor communication, and rude customer service. Some customers waited weeks or were never contacted.
Reviews
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(27 reviews)
Sylvia Hill
Nacho and Son are the best plumbing business I have ever had to deal with. I wish them well in dealing with the negative public, but more than that I hope they stay around because I don’t want to have to search for someone else. Honest and hard working employees, I never feel like I got taken advantage of.
Erik Baughman
Showed up on time. Kept me update with travel time. Very clean. No mess even while it was raining. Explained very throughly what they would be doing and why. Very friendly and polite. If your looking for an honest plumbing service they are definitely 2nd to none. Thank you for all your services. STRONGLY RECOMMEND NACHO AND SON. Get it done the right way the first time.
Tomas Yu
Waited all day for them to show. Didn’t show. When I called to find out what was going on they claimed to have called me to see if they could stop by. This did not happen. I have had my phone on ring all day, sitting right next to me. Lots of other little irritating things with these guys, but don’t really feel like wasting any more of my time on them. So... I’d recommend going somewhere else.
Crystal Hope Williams
Set up an appointment with them and was told that they wouldn't be able to come out until the next week. A day before the set appointment, they called saying they would not be able to come until the following day. No one showed up at the new appointed time. They didn't even have the decency to call to tell us that they were not coming. Nacho and son has yet to return my calls. If I could, I would give ZERO stars.
Jesus De La O
I called for an appointment to set up an estimate for plumbing work for late in the morning the following day. Nobody showed up, I called to check an hour after the set up time. The lady answering the phone, tells me that they were running late. I asked why didn't they call to advise? She said she was about to call. Lady is really rude and asks a thousand questions, seems like I am calling 911 for a simple service call. Do not hire!
High Definition Hookah
Took them 5 phones calls and around 2 weeks to let us know they can't take our project... We would of appreciated an honest response the first time.
Caesar Lucero
Very reliable service! Works quick and clean. Gave great estimate work was spotless. HIGHLY RECOMMEND NACHO AND SON!
Diana G
Excellent customer service. Work was well done. Very happy with Nacho and Son, will definitely use their services again