Plumbing Guys of El Paso
Review Summary
Plumbing Guys of El Paso (TYJ Plumbing) receives consistently positive reviews. Key strengths include:
- Responsiveness: Quick response times, including after-hours and emergency calls.
- Professionalism & Expertise: Knowledgeable, efficient, and thorough technicians.
- Customer Service: Friendly, communicative, and explain the work.
- Reliability: Work is done correctly and efficiently.
- Pricing: Generally considered reasonable, though some found it expensive.
- Specific Mentions: Tony, Isaiah, and Quinn are frequently praised.
- Areas of Concern: One review mentions potential issues with toilet installation (coins used for stabilization), and another notes a slightly undersized wall repair.

Reviews
View All on Google4.5
(182 reviews)
Hyesoo
I received service last year to have my sink fixed, and I was very impressed with the experience. They were professional and very knowledgeable about plumbing. The issue was quickly identified and fixed with care. I really appreciated how they explained what they were doing and made sure everything was working perfectly before they left. I would definitely recommend their services to my family and friends.
Diana Duran
December 4, 2024
This was the first company that answered my call late in the afternoon after several calls to other companies. The water heater was leaking gas and water at my condo so it was a bit of an emergency. The water shut off affects 3 of the units at my building so I didn’t want to inconvenience them for long either. Quin answered the call and was very friendly and assuring. I received a text that Isaiah and Tony would be arriving at a certain time. They called 15 minutes before arrival. They were very friendly and efficient. They talked us through the process and explained our options answering all our questions. They were an extremely professional, reliable, efficient and friendly team. The gas line and water heater were replaced in less than 3 hours. My neighbors were not affected and they disposed of the damaged water heater. The cost was more than I expected but I feel confident it was done correctly, immediately and I will definitely call again.
liz herrera
January 20, 2024
Had issues with my kitchen sink and both restrooms in my house, I needed issues to be resolved fast was recommended TYJ Plumbing from a friend and they responded right away. They have great service and are very informative. Tony was a great technician he handled every problem quickly, and his supervisor Quinn explained what caused the issues and gave some recommendations as to what not to put down my drains, I was very satisfied with my service and will definitely be calling back for any other issues come up in my house and will definitely refer to all my friends and family. Oh and one more thing they even replaced all my faucets and was very satisfied with the work they did. I will post pictures of the work.
Barbara Warwick
April 15, 2024
TYJ came out to install four specialty air assisted toilets in my home, they also removed and took away the four old toilets. Isaiah and Tony came out for the install which took quite a few hours. They were courteous and very friendly and took extreme care to look out for my two elderly pups whom are deaf and like to supervise. That meant a lot to me! It's been a week and I can say with confidence the toilets are not just installed but professionally installed properly. Their work is excellent and worthy of five stars AND your business. Quick edit: Surprise discovery. I'm not confident coins are the proper method to stabilize a toilet installation but I am definitely not a plumber either. That's for you to decide. My husband spent a considerable amount of time reinstalling two of the toilets. I would still recommend them but just check the job when it's completed.
Amanda Lewis
I had an excellent experience with TYJ Plumbing of El Paso, and I can't recommend them enough. I discovered a cracked irrigation pipe due to the recent cold snap, and after calling around, I reached out to TYJ Plumbing. To my surprise, they arrived within an hour of my call—talk about fast service! Tony and Isaiah were not only friendly but incredibly professional. Their customer service was outstanding. Both Tony and Isaiah were courteous, respectful, and made sure to answer all of my questions. They quickly got to work and, within just under an hour, had the issue fixed—same-day service with zero hassle. The pricing was very reasonable, especially for the speed and quality of the work. TYJ Plumbing has definitely earned my trust and future business. It's rare to find a company that combines professionalism, expertise, and exceptional customer service like they do. I will be recommending them to friends and anyone in need of plumbing services. Thank you, Tony and Isaiah, for making this such a smooth and positive experience!
Leonard Herrera
Quinn came out late Friday after noon , the day after thanksgiving!! We called several plumbers that never called us back. He answered and arrived right away. It took him 14 minutes to get to me. He did an amazing job. Very trustworthy and honest. Highly recommend!!
Karim Headen
Expensive, but overall great work on fixing my outside water faucet. Cut into wall to fix piping and repair old pipe. Work was great, hole in wall was cut slightly smaller than 6x9. I grabbed cover from Lowes, fixed hole size and covered. I'll definitely call them in future. Guys were upfront, cool and explained what they were going to do. He also threw on a nicer faucet for me.
Marc Escareno
They answered our call and came out very quickly. They examined where the leak was, explained the procedure, and let me know what the price was going to be. They were thorough, conscientious, and professional. Will definitely use them again for plumbing needs!