Sun City Leak Detection
Review Summary
- Mixed Reliability & Communication: Some customers report unreliability, missed appointments, and lack of communication.
- Variable Leak Detection Success: Some customers report quick and accurate leak detection, while others experienced multiple failed attempts and inaccurate diagnoses.
- Pricing Concerns: Some customers report high initial quotes and perceived price manipulation. Others found the pricing reasonable.
- Positive Experiences: Some customers praise the company's professionalism, speed, customer service, and affordability.
- Specific Warnings: One customer warns against using the company for spa or pool leak detection, citing inaccurate diagnoses and financial loss.
Reviews
View All on Google3.8
(47 reviews)
Cindy
Very unreliable. Was supposed to come out and do some work on my tub . Said he will come by and 2 weeks later never came by and never responded to me. I'm better off with a different plumber and someone else that is more reliable and trustworthy
Annette Baca
September 6, 2024
I had a slab leak in my home, they were professional and very fast. Much better price than the first plumber I called. Definitely would recommend them
Joe Sanchez
These guys come out three times and didn't even get close to finding the original leak. First they wanted 2900.00 to fix the leak then went down to 1900.00 because they realized they were screwing me over. I hired professional plumbers. To fix leak it took four holes in my house because these guys couldn't find it even after three tries. What a joke I guess you get what you pay for 300.00 and I got ripped off. Stay away from these scam artist. Do not go this route you will regret it it dearly, call me me if you need some good plumbers l. I wish I could attach all the videos and pics. They kept claiming a reroute would have fixed everything. Trust me I would not waste my time telling lies. This company is a real scam!
Mayra
Plumber found leak in my home right away after another plumber took my money and didn’t tell me where leak was. They were punctual and worked on the leak right away. I had over 10 days without water. The service was affordable and felt confident they will do a good job. Thank you for helping me. I am very appreciative of the work and service given.
Ismael Hernandez
Great customer service, 100% guaranteed the work will be done clean and complete fast. Very happy with this company, professional team!
Beatriz Ruiz
Sun City Leak Detection Was very outstanding they did a wonderful job in repairing and finding my leak!! I will definitely recommend this company Mr. Walle came and did a clean, honest job . Their price is outstanding 250 for a leak detection and the company worked with me with the repair cost. Thank you Sun City!
Jacklyn Rosen
BEWARE! We own a rental home, and our Rental Management Property received a quote about our spa leaking from Sun City Leak. I paid Sun CIty Leak Detection for their evaluation and they said the water was dropping due to plaster issues. We repaired the plaster with a BBB professional company in El Paso, and the same leak occurred immediately. We lost over $2000 fixing plaster that did not need to be fixed. DO NOT USE THIS COMPANY for SPAS or POOLS! You will lose your hard earned money, and still have to hire another company to find the issue since they do not have any knowledge on how to find the source of an issue. They will make something up to take your money.
James Clowes
Had a leak under my slab and called Sun City leak detection and they came out early the next day. They located the leak but it turns out it was on the right line but not necessarily where it was leaking because l had a leaky valve on my toilet that threw off the readings. They repaired the leaky valve the next day and with the valve fixed; they located the leak and didn't charge me for the extra day. I think these two technicians are very professional, courteous and accommodating to my situation. The pricing was very reasonable. Thanks guys!