1st Choice Plumbing, Heating & Air Solutions
Review Summary
- Positive: Many customers report excellent experiences with technicians being prompt, knowledgeable, and providing thorough inspections. Technicians like Scott Graves, Cole, Carmello, and Andrew are specifically praised for their professionalism, helpfulness, and honesty. Several customers express satisfaction with the quality of work, upfront pricing, and same-day service. One customer highlights the company's customer-first approach and professional staff.
- Negative: One customer accuses the company of being a scam, alleging they recommended unnecessary and overpriced equipment and inflated repair costs.
Reviews
View All on Google4.9
(1523 reviews)
Raul Rodriguez
⭐⭐⭐⭐⭐ I had an excellent experience with 1st Choice Air Solutions for my 6-month service on my new unit. Scott Graves was my service technician, and he was fantastic! He arrived on time and was incredibly fast and efficient. I especially appreciated the detailed report he provided, highlighting areas for improvement. It showed me that they really care about their customers and the quality of their work. Scott was also friendly and knowledgeable, making the whole process smooth and enjoyable. I highly recommend 1st Choice Air Solutions for any HVAC needs!
Aumudin
Would not recommend, they are scammers. Promise what happened is they seen my house and though oh they have money... Gave some great information on exactly what the issue was but it was going to take a day's work to fix, but really, they just recommend I buy something bigger/better. I decided to hold to get some quotes. Not only was the exact same unit from 1st choice about 4 times more expensive but I had another company come out to give a look and in less than 10 minutes they fixed the issue 1st choice said was impossible without a days worth of labor(@$1300). Theres a reason I didn't use my info and that's so you wouldn't text/call me more than you already are since I haven't called to purchase the new unit.
Jacob Wacker
Cole was absolutely amazing, he was very professional and was extremely helpful with any questions I had. His inspection was thorough and I felt very honest. I would highly recommend 1st choice.
Shannon Juarez
December 24, 2024
He explained everything to me and let me know what I need next. But what meant the most to me is how he took a couple of minutes to get to know my pittie!! I would love for him to do the next checkup!! Roxie loves it, too!!
Nathan Lemons
My technician, Carmello, was very prompt. Arrived on time and was very knowledgeable of my heat and air system. Did a good job diagnosing the problem and was up front about the pricing. No surprises. Very satisfied and will use them again.
Naelyn Carruth