Benjamin Franklin Plumbing, Water Heaters, & Drain Cleaning

Mixed experiences: Some customers report poor service, damage during installation, and refusal of service after installation, particularly with tankless water heaters.
Positive experiences: Many customers praise individual plumbers for their professionalism, knowledge, thoroughness, and communication skills.
Specific plumbers praised: Jose, Hunter, Clayton Gage, Jason, Zachary Odel, and Chris Fontenot are mentioned positively.
Common positive attributes: Punctuality, effective communication, problem-solving skills, and cleanliness are frequently highlighted.
Overall: While some customers had negative experiences, the reviews highlight the positive contributions of several individual plumbers.

Review Summary