Pacheco & Son Drain Co

Positive: Pacheco & Son Drain Co. is praised for their responsiveness, professionalism, kindness, and excellent work. They are considered reliable, efficient, and reasonably priced. They go above and beyond, explaining issues and preventing future problems. They are also noted for being helpful and patient, especially with elderly customers and those with language barriers.
Negative: One customer reported a negative experience where a technician misdiagnosed a water heater issue, leading to an inflated quote. This customer found a more affordable solution with another company.

Review Summary