Roto-Rooter Plumbing

Had a broken water line in our front yard between the meter and our house. I called the Weatherford number and was able to get a "technician" to come out that day. After he dug down to the broken pipe, he had to go to Home Depot to get the supplies to do the repair. You would think that with the size of the truck he showed up in that he would have the supplies in the truck! 3 hours later, he had the water line "fixed" and charged me over $800!!! A few days later I investigated his work on my water line. He had cut out about a foot long section, but instead of replacing it with a straight section at the same level, he put in elbows raising the repaired section several inches above the adjoining water line. Then he did a terrible job of placing some foam rubber pipe insulation ( the wrong size for the pipe) around the higher section. I had to put more insulation around the pipe, and I'm hoping it doesn't freeze this winter. If it does, I will hold them responsible. I will never use this company again.

This is my first home and so I was very nervous finding a good plumber, Steve came out within 20 min and was so helpful! He made it such a good experience that I was at ease knowing he had my back. Thanks Steve! You're awesome sir!

I was informed by my friends that the service they provided cost more than if I were to buy the tools myself And that I was taken advantage of bc I’m too nice. Since they got the same service at the same address in the past couple years for about a third of the price I paid today. The technician even reminisced about last time he was here. Be careful they will take advantage of you if they think they can.

Steve was amazing, price was fair, extremely quick on showing up, diagnosing and repairing. Definitely will use again if needed!

Excellent customer service and great people. had an issue of water backing up called and within an hour Nicholas was here to figure out the issue, called a gentleman with a camera, Bryan, to come and help identify the problem and both got it figured out and we are getting things scheduled to be fixed, they are still working on it at 10pm, amazing customer service and great people the both of them, hats off to them and would happily recommend them to anyone in need.

My experience with Roto-Rooter was quick and professional, same day fix, and no nonsense. Had a clog in a drain pipe affecting 4 drains, plumber that came out cleared the clog, offered suggestions, and checked all other drains to ensure we were good to go. I’d definitely use them again.

Omg. I moved in to a new home with a septic. Our toilets weren’t flushing late on a Sunday evening. I called Roto Rooter who told me a tech would be calling shortly. About 60 seconds later Brayden called and said he’d be here in 30 minutes. I can’t tell you the relief I felt. Two daughters and my wife and I with no functional toilets. Braydan had us fixed up in a jiffy and was professional and polite the entire time. I will call nobody else next time I need a plumber.

We were having issues with our toilet at my office and I called Roto-Rooter. Steve and Narcisco came the next day and they were FAST, professional, and affordable. I will definitely be using Roto-Rooter again next time I need help with plumbing.