Tarrant Home Warranty Services
Review Summary
Mixed reviews. Some customers praise Emily and Brady for responsiveness, helpfulness, and excellent service, highlighting their support in resolving home issues. However, other customers report negative experiences, including slow or non-existent responses, unqualified contractors, and denied claims despite non-responsiveness from the company.
Reviews
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(52 reviews)
William M.
We went with Tarrant Home Warranty when we first bought our home as they were recommended by our home inspector. They had to come out a couple times for various things and were great, but 5 or 6 months in we had a sewer backup in our sewer line that they had to come out and clear. After waiting several days for them to get a plumber out there, and then multiple trips because they didn’t have the right equipment for the job, they were never able to clear it and said we were on our own and had to fix it ourselves. I made one call to a plumbing company-BillyGo-and they came out the same day and cleared the sewer line on the first try. Tarrant did refund me the cost of the plumber, but didn’t refund the house call fee of $100 that they charge to come out even though the people they sent out didn’t do a thing. Wish I would have never purchased this home warranty. It was a waste of money, a headache to deal with, and I was better off just hiring contractors on my own to actually fix our problems. The people they send out to fix issues are cheap and not prepared so if you want the job done right, do your own research and find a good, local companies to treat you right.
Daniel Navid
I highly recommend this warranty company. Working particularly with Emily and Brady has made buying our first property very easy and stress free. I did not matter the time of day, one text to Emily and the problems were immediately attended to. Highly recommend this warranty company!
Alyssa Walker
Brady and Emily are very responsive, follow through on their word, and go above and beyond for their clients. They communicate well, are punctual, and do their work with excellence. We have really appreciated them, as they have helped us resolve several issues with our new home!
Patrick Beeman
Emily and Brady have been great to work with to get many of my warranty issues resolved. I highly recommend Tarrant Home Warranty and when I have to renew my warranty next May, I will definitely go with them.
Bill Hanke
We have use this company as the warranty division of Doug Parr homes. They have done an amazing job. Brady always comes out as soon as he gets a request from us and goes to work on getting things fixed. I would recommend this company as a company that you can rely on.
Brittany Denison