Westside Plumbing
Review Summary
Westside Plumbing receives generally positive reviews, with customers praising:
- Prompt and efficient service: Often arriving quickly, even on weekends.
- Courteous and professional technicians: Jay and Matt are specifically mentioned.
- Fair pricing: Customers appreciate the competitive costs.
- Positive experiences: Many customers have used Westside Plumbing multiple times.
However, there is a significant negative review detailing:
- Poor workmanship: A toilet repair resulted in ongoing issues, ultimately requiring a different plumber and causing further damage.
- Lack of transparency: The initial repair was insufficient, and the customer felt misled.
- Unsatisfactory response: The customer was unhappy with the company's response to the issue.

Reviews
View All on Google4.7
(223 reviews)
Amanda Hicks
We just had the best experience with your plumber, Jay. He was here quickly (on a Saturday morning, no less), got the job done efficiently, and was extremely courteous while in our home. The issue we were dealing with could have legitimately ruined our whole weekend (and our pocketbooks!) but Jay and Westside Plumbing took care of everything for us. We couldnāt have asked for a better experience. Thank you so much!
Larry Wheelan
Jay came out on a Sunday morning and fixed the problem quickly. He was courteous, professional and it didn't cost a small fortune as we feared! Thank you so much! This is the second time we have called Westside Plumbing and we have received excellent service each time.
txflyguy007
At seven in the morning I realized I had a broken water line, called west side plumbing. By nine am I had danny and kalib here and started repair. By ten thirty they were finished and cleaned up from the job .excellent job and I will always use west side for all my repairs.
Stan Lamb
Westside Plumbing gave us same day excellent service. Matt was the best! We have found our plumbing company for sure. Highly recommended.
Gregg Stewart
Used Westside more than once. Matt did a great job repairing our leak. Plumbers you can trust for quality work at a competitive price.
Emily Fox
September 28, 2024
We called them out 4.5 months ago because our toilet smelled. Upon removal we saw the flange was old and rusted and needed a professional, not a simple wax replacement. We thought they did a great job⦠We were wrong. A few days later we had to call them out again because the toilet still smelled⦠they came out quickly and added a second wax ring. Great! Nope⦠wrong again. Two weeks ago we noticed yellow water seeping up in the floor seams. We went noticed the toilet moved a lot and went to tighten the bolts and realized one side was just not screwed in at all. We called them again and they quoted over $200 to come take a look. Iām glad we declined and went with a different plumber because not only did thy NOT replace the rusted flange or do any sort of fix but our toilet had been leaking the last 4 months. We had to hire a different plumber and have to replace all the floor around the toilet. Not only did they do a shit job but their negligence is costing us. Beyond regretful for letting them do the initial āworkā EDIT: their response is absolute bullshit. We called because the repair was out of scope for our abilities. We were only quoted a single amount and expected that quote to fix our issue. Had we known that there was a better option we would have totally gone with it. We were NOT presented with alternatives (which technically shouldnāt have been alternatives cause.. like⦠we knew the issue was rustā¦thatās why we called, we needed a professional). This is our home and we understand the better fix is best for us long term. Their response is an absolute joke to save face.
Emilio Munoz
These guys are amazing, I would leave all the stars if I could, if youāve ever had plumbing problems you know the nightmare it could be. These guys will take care of you and their prices are great, Iāll be using them 100% of the time. Matt was the tech that came out and I canāt think of anything he could have done better, great guy.
eric bertelsen
Technician showed up on time, was prepared, gave me fair estimate explained what I needed and what I didn't and why I did or didn't need extra repairs. Performed job expertly and was very friendly and courteous.