Porpoise Plumbing, LLC.
Review Summary
- Positive experiences: Customers consistently praise Robert's professionalism, attention to detail, thoroughness, and expertise.
- Services: Reviews mention toilet installation/repair, faucet repair/replacement, drain overflow/stopper replacement, frozen pipe repair, hot water heater installation, and general plumbing assessments.
- Key strengths: Customers highlight Robert's ability to diagnose problems, provide options, offer free estimates, and ensure customer satisfaction. Communication and punctuality are also noted.
- Recommendation: Porpoise Plumbing is highly recommended, with many customers stating they will use the company again and have recommended it to others.
- Customer service: Kaleigh is mentioned as providing excellent customer service.

Reviews
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(280 reviews)
Stephen Barry
March 3, 2025
We recently remodeled our guest bathroom, adding a new vanity with a new faucet and repainting the entire room. However, our old one-piece toilet had been prone to occasional leaks, so we decided to have a plumber reinstall it. Robert recommended a more reliable two-piece toilet and later installed it professionally, using shims to ensure a watertight fit. After three weeks, we are very satisfied with the installation and highly recommend Robert for his free estimates and attention to detail.
Fred Prahl
I had a dripping bathtub faucet. I called Porpoise Plumbing and they came out and took care of it. I also asked them to replace the drain overflow and stopper. Rob did a amazing job and saw that the spigot was loose. He took it apart and fixed that as well. His attention to detail was noteworthy. I will absolutely be using them for my plumbing needs in the future. Highly recommended!
SJeanay Willis Bolden
As a newcomer to DFW, I needed a reliable, honest plumber. A family member recommended Porpoise Plumbing after I'd experienced frozen pipes from the frigid Feb-2025 weather. Great experience from my initial phone call. Quick appointment, great communication, on time, friendly and thorough service. Robert respectfully wore shoe covers in my home (a courtesy I truly appreciate), assessed my entire home plumbing wise, educated me, and completed the service call/needs to my full satisfaction. Porpoise Plumbing will be my sole Plumbing service provider for all future needs. I highly recommend Robert aka Porpoise Plumbing.
Judy Woody
Robert goes the extra mile to make sure the problem is fixed and that all of our concerns have been addressed. His work is thorough and very detailed. No stone is left unturned. We have used Porpoise Plumbing several times and have recommended him to family and friends. We are extremely satisfied and will call him the next time we have an issue. We highly recommend Porpoise Plumbing.
Martin Jacobi
A completely uneventful hot water heater installation. Porpoise Plumbing showed up on time, with all the necessary equipment and help needed and installed what I believe to be the best hot water heater on the market today for the style and type of hot water heater I purchased. Installation was professionally done for the price quoted. This is not the first time I used Porpoise Plumbing, and probably not the last time I will use Porpoise Plumbing.
J Taylor
Super satisfied with the work this company does. Highly recommend. Rob is knowledgeable and knows his plumbing. I found my long term plumbing company hands downs. Kaleigh customer service rocks. Made sure she kept us informed on eta’s and pricing.
Rick Havard
Robert is great at diagnosing the problem and giving several options for fix. We've used Porpoise Plumbing for several issues and have always been completely satisfied with his work.
Melody Zaragoza
Robert is so great! He has been working with us for a while and always does business with the utmost integrity, excellence, and a smile. I highly recommend Porpoise Plumbing!