Rescue Rooter

The reps were friendly and most importantly, helpful. The first rep I met gave me a quick lesson on water leaks and actually proved all he said by showing how the water meter continued to run even when all faucets were turned off. He then immediately called another crew he saw working on the next street, told them the problem and symptoms and had them over within 30 minutes. They were able to isolate the location of the under slab leak accurately within the hour. Amazing professionalism.

From the start to finish. Billy Lowe and Jose C Luna gave great customer service. Billy was always prompt with communication and provided a competitive quote. Jose our tech was knowledgeable, competent, and did a great job with installation. Our water heater was up and running even on the weekend at no added cost. We definitely give a 5 star.

After waiting for 2 1/2 hours for another company to call me back, I called Rescue Rooter. They got back with me within 5 to 10 minutes. They scheduled me a 4 hour window for the plumber to come out and Zachariah was here well within the first 2 hours. He was very courteous and knowledgeable. He explained the problem clearly and gave me an estimate that to me seemed reasonable. Very happy with the company’s prompt response and Zachariah’s professionalism.

Seriously amazing job they worked with my schedule and we're very accommodating. They have a coupon on their website right now for a $99 main drain cleaning. When the technician arrived he notified me that my drains are smaller than the usual main drain and after some investigating was able to determine that they're actually just my kitchen main drain and my house has been sectioned off and rerouted. I've lived here for 2 years and I've had multiple plumbers come out no one has ever determined this. In addition there was a secondary main drain for my kitchen that they were able to find that when I've previously had this cleaned no one has ever located. They were super friendly and on time definitely five stars I will be using this service for any of my future plumbing needs.

Kevin did a great job. There was a lot to do to get the new water heater into the small closet space but he got it done. He fixed a drainage tube for the pan under the heater, which the installer of the previous water heater didn’t bother to do. It was an all-around great job and Kevin was pleasant to work with.

Jose and Otis did an excellent job of replacing our hot water heater. They took great care to clean up afterwords and we're fully aware current plumbing codes.

Rescue Rooter was able to send a technician out the same day. He called me in advance with an arrival time and arrived on time. The tech was very knowledgeable and knew right what to do to fix our toilet supply line, and repair the drain stopper. The water meter cover and the work area was cleaned up when he left. I have used Rescue Rooter for years, and have always had quality work.

They showed up the same day and it was a weekend! Couldn't beat the price and they kept in contact the whole time to let me know when the tech would be here. He showed up and was professional knowledgeable and friendly!