VIP PLUMBING EXPERTS LLC

I used VIP Plumbing Experts to repair an outside faucet. The repair required more than replacing the assembly as the piping inside the wall could not be loosen. John explained the issue and provided several options to resolve the issue. One option was to replace the washer, but it was a temporary fix. I asked John to repair it. I greatly appreciated his transparency and level of detail. John discovered the home builder used a concrete glue to secure the pipe fitting. Our home is 21 years old. John took his time to repair pipe and the faucet. John took extra steps to secure the piping inside the wall. I was impressed with the repair - very clean. I will use VIP Plumbing Experts for my future plumbing issues and I will refer VIP Plumbing to my family & friends. Highly recommended!

I too wish that I would have read the reviews about John and his lack of responsibility. I set an appointment up last Friday with John to come out first thing this morning. When I spoke with him it was never mentioned that he might be late. I called several times this morning and left several messages, but absolutely so response, no call - no nothing. John must not need customers as he has lost this one. I'll never make the mistake in calling him again. I have used the Good Contractors list several times, not sure how VIP Plumbing got on this list. I rate this as a negative zero. A few weeks ago Jon called me and explained that he had been in the hospital and was not able to respond to my call. He apologized for not returning my call and expressed how sorry he was that I did not get the service I expected. He also offered that if ever we needed service he would definitely make sure that he is out quickly and will communicate that to me. I appreciate the call.

John of VIP Plumbing is excellent. Professional, personable and thorough. In the fall of 2020 he installed a hot water recirculation system in our house that has been wonderful. We wish we had done it sooner. John was incredibly patient, answering my many questions about it. And now he came quickly to fix a leak after the arctic weather of 2021.

VIP plumbing did an amazing job with helping to diagnose our water heater issue, helping to shut off the leak and then installing a tankless heater. Jon did an excellent job of explaining what the issue was and he professionally recommended a viable solution. He also was the only plumber to answer the phone during a Saturday evening over Labor Day weekend! The man is tireless and does not stop working! I highly recommend VIP plumbing for any and all plumbing needs! I know I will use VIP again! Thanks Jon! Sooman Kim Frisco, Texas

Jon was a true life saver! My wife and I were about to leave for a week long trip when our master bathroom started to pump mud and sewage up from the drains into our shower and tub! This was on a Sunday morning and out of the 5-6 companies I attempted to contact, Jon actually picked up and was able to squeeze me in and come help out! He showed up after he finished his previous job and was able to quickly find the issue, tree root had cracked through one of our lines, and get the problem fixed! He was extremely professional and I wish I could give him more than 5 stars, because he was honestly phenomenal!

Jon is terrific. He basically did a total makeover on our toilet on Labor Day and did not charge us for working on a holiday. Right before I called him I got a quote for more than twice what he charged. On top of that, and more importantly, he did a great job, was honest and reliable having to come to my house the night before to address my panic and the next day to fix the problem. He will continue to have my business in the future. Thank you, Jon!

John is truly life saver.!! I feel so lucky I found him, he came to help us install a shower faucet on our DIY shower remodel, replace and change pipes on my kitchen sink that I broke even more trying to fix it myself 😂 all of that on a holiday. I was so happy with his work and reasonable price, I called him to help me with another project and once again he was there same day to fix it . I will definitely call again in the future for any plumbing needs.

Before we found John on Google, we had 2 different plumbing companies say they were going to come out but no showed. John kept his word and came out to repair the busted pipe in our garage. He was quick and very professional. Would definitely recommend this company to anyone.