Charleston's Plumbing

We recently had a bathroom pipe that was dripping and would not stop even when we attempted to use the shutoff valve. Upon further investigation we saw that the faucet was also corroded from water damage as well. We purchased a new faucet in preparation for a new installation and was also concerned about the pipe shutoff valve not working properly. Jason came out and quickly assessed the situation, explained the potential cause of the issue (rubber stopper in the shutoff valve had gone bad) He quickly replaced the faulty valve and installed the new faucet that we purchased (in a very efficient and timely manner) Not only did I get my faucet installed, I also learned what to look for next time this happens. Jason was very efficient and professional and provided excellent service at a reasonable price. I will definitely call him again.

I have utilized the expertise and services of Charleston Plumbing for several years now. As a GC, I have them review all designs prior to execution thus defining and eliminating problems before they are encountered. I use Charleston Plumbing on all my personal projects too, as there is never a shortage of ingenuity, tenacity, and thoroughness on any job. I HIGHLY recommend this organization.

We have been using Mr. Charleston for all of our plumbing needs for approximately 15 years now. He is very knowledgeable and courteous and efficient. His prices are very fair, as plumbing prices go.

I had a bad experience with this company 2 years ago and now it has come back to bite me hard. They replaced both of my exterior faucets. Not only did they leave a mess, they also skipped a critical step in the process. I failed to notice that they didn't fill the opening around the new pipe they just installed with foam insulation. They had pulled out some fiberglass insulation and left it on the ground, but didn't replace it. With all of the severely cold weather this winter, even with frost covers over the faucets, the back one had a freeze break and flooded my kitchen last week when we turned it on for the first time. I called and left them a message about what happened and they never called me back. I am a general contractor and use a lot of plumbers in my business and this company is one of the worst I have seen in 17 years of business. They leave a mess, they don't do the work the right way and then they don't call you back. They hit the trifecta of what it means to run a poor service company

While driving in Richardson today I was cut off by one of their employees in their company box truck twice. The second time I hit my horn for him to move over...and was graciously given the middle finger like it was my fault. I bet his customer service skills are just as good as his driving.

Charleston Compound has excellent plumbing service... up to Slab Leaks, basic plumbing, gas leaks detection and more.

Came when he said. Was friendly and professional. Great price for the service.