Emergency Plumber
Review Summary
Emergency Plumber:
- Positive reviews praise the plumber's consistent quality, problem-solving skills, and respect for the customer's home.
- Customers are willing to pay a premium for the service.

Reviews
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(75 reviews)
Angel Lugo
April 13, 2022
The worst apartment complex ever! If you want a sewage leak for DAYS w/o someone coming to fix it and running all of your furniture. There is mold growing as you can see. They have done nothing to help us. I could write so much more that is wrong with this place! Ugh. Please donāt move here; you will regret it!!!
C. G.
I've been here 2 years and we have new staff so I'm hoping this will be a better complex for me, my son, and my dog! The new women in the office are very helpful so I'll edit this review in a couple months. The apartments suck but as do most but hopefully they make good changes for the community. Update: maintenance requests can get rocky but the maintenance team makes sure to handle business in a timely manner. Everyone smiles and waves at you and all my neighbors are very nice. It's especially nice in the fall when all the kids start going outside more. Despite some of its aesthetics, it really is a homely place.
Holly Pipkin
This apartment complex was the worst place for my family and I to live! We lived there 3 and a half years and are floors were constantly peeling in several places because they glued the new flooring on top of the old. We complained several times and nothing was done. Also, every summer the ac would not worked and inside the apartment complex the temperature would get to a 100 degrees! My husband and I would complain, but nothing got done. We felt management didn't care at all. This apartment complex continued to have poor management. We also felt like other tenants got away with having loud music, more people than on the lease, and more pets then stated in the lease. WE DO NOT RECOMMEND THIS PLACE TO ANYONE!!! The pool is always green and never cleaned! The staff doesn't care
Ariana Bauer
I have lived here for a year and a half and we just signed another year lease. It is family friendly and pet friendly. I would honestly say the reason we signed for another year would be the assistant manager Anna she is sweet and very helpful. Anytime I have had a problem she has fixed it right away and she is very straight forward and honest with you. Prices are not overly expensive. And there is a play ground that my kids play at right infront and everyone looks out for the kids when they are outside.
Camina P
When we moved in we had roaches, and there was evidence of previous serious infestation. They painted over roach feces all throughout the apartment and painted over a penny in the window seal before we moved in. The window in the kitchen has a hole in it since day one so I have it taped up because they said they don't have replacement windows. There is no glass in my peephole just an open hole to outside. There is a huge gap around the door so The apartment isn't insulated at all. The towel rack was broken leaving a hole in the wall, which they never fixed. They patched the sheetrock behind the toilet and it looks like a 5 yr old did it. The cabinets are broken, and some won't close. Many times we have been without hot water and heat or air. Also there is 2 pools which are never open. After 7 months of living here we ended up with bed bugs when the neighbors moved in. The office said bed bugs was excluded on pest control in our rent contract and told us we would have to pay 475$ to get our apparent treated. Maintenance is awful. Our A/C unit has been leaking into our hall right outside my daughter's room for about A week. We had to heat our apparent with our oven during the winter because we had no heat and it was 34 degrees outside. We had to buy a window unit when it got hot because we had no A/C till June. The grounds are trashed. People let their dogs use the bathroom just anywhere they want to. The office is closed half the time so its hard to even catch them. Every month for 4 months now we have had to go to the office to find out how much our utilities are. They were bought out about 4 months ago and can't seem to calculate our utilities since then. I would never rent here again or recommend this place to anyone. The apartment is big for the money and its quite and safe here but that's about all I can say for it.
Sarah Boysen
I've used Emergency Plumber for years and that they have continually mounted my plumbing problems and stand by their work. you will pay a touch of premium however the service and data you will get is well worthwhile. I had Tev install my chemical recently and whereas I appreciated the time he took to clarify to American state however the chemical works, what i actually appreciated was the respect for my home. He unbroken his work area clean and was terribly polite. i will be able to still use Emergency Plumber for all my plumbing needs!
Jonathan Hand
I can't tell you how terrible my experience was here. I was told I had an apartment and could move in on Monday. The office wasn't open to give me my keys for days. I could not reach anyone and no one would call me back. I finally rented somewhere else after 6 days. I never was paid back my deposit or my application fee. $250 that was stolen from me. Don't make that mistake.
Noemi Escobar
Iāve been living here for about 4 months and these apartments are horrible. Iāve tried loving them but itās so hard. Let me just start of by saying theyāve changed their managers about 3-4 times since Iāve been here. At this point we had to move in as soon as possible since we had nowhere to go. They told us our unit would be ready and on our actual move-in date our floors were still messed up, we were missing drawers and one of the windows in one of the rooms was missing... which by the way 4 months and over 20 requests in, we are still missing drawers. Thereās been a big bed bug issue that weāve had to fix our selfs and spent hundreds of dollars and even lost most of our furniture. We reported it a couple of months, 3 managers and multiple unanswered calls and voicemails ago, when we moved in but since we had nowhere to go we had to stay here with a 2 year old. You would think reporting it to the office manager on duty they would do something about it, right? WRONG. After months of asking for updates and now that theyāre almost gone, come to find out that the managers never reached out to upper management about it and they are now trying to charge us a fee for pest control because we waited to long. WHAT?! But wait, thereās more did I mention that our work hours are crazy so... we would call to get updates about our requests and no one would answer our calls and we would leave several voicemails, which we have recorded through an app but no one would reach back. I finally got a hold of one of the ladies there and asked for an email since I wanted to make sure I would have everything written but after several emails: They still didnāt answer. Another point that I want to hit before I end my review. The walls and windows are so thin that we can literally hear our neighbors conversation clearly. At first we thought we were just hearing things but turns out we werenāt and they could also hear ours which is completely disappointing since you would want to have privacy at your own home. My best advice is to pay a little more in rent and be in a more professional and cleaner place. I am truly disappointed. I am back to add more to my review... Its super hot/humid outside and out A/C is still not on... but now they have the office āunder constructionā and itās been days since Iāve been calling the office to get an update or date on when itās turning back on. We have all windows open and fans on. I am super eager to get this lease over. PLEASE AVOID THIS PLACE!