Winstead Plumbing Co Inc
Review Summary
- Positive: Quick service, excellent customer service, efficient issue resolution, prompt and professional team, fair pricing, high-quality workmanship, available in emergencies, honest and caring.
- Negative: Rude driver, potential for unexpected extra charges (service call fee, helper fees), billing issues (unpaid invoice from a job not performed), and rude customer service from a specific employee.
Reviews
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(51 reviews)
Penny Smith
Julie gets things done quickly. Excellent customer service. I have been having problems with a water leak and have gone without hot water for two weeks. Since I am renting I just have to wait for management company to do whatever it is they do. When they contacted Julie with Winstead to come out and fix it was almost immediately she took care of us. I just bought a house and closing date is in one month. Winstead Plumbing will be who I use from here on out. Thank you so much.
Nonc Thibodeaux
One of their drivers on the 635 toll road did everything he could to not let me merge today. It was very heavy traffic and about a mile before the exit I needed to take. I for a break between vehicles, put on my turn signal, and in my mirror I saw him speed up and block off my lane change as I was partly in the lane already. To be clear, I had at least two car lengths of space and he made this decision because he wanted to be rude. He made rude gestures and seemed generally impolite. I’m assuming that this is a pretty good representation of their company and their customer service since he decided to do this in a branded vehicle.