San Antonio Plumbing
Review Summary
- Positive: Excellent customer service, expertise, and reliability. Plumbers (Eric, Scott, Johnnie, Dustin) are praised for professionalism, promptness, and effective repairs (water heaters, clogged sinks, broken pipes, leaky faucets, slow draining tubs, septic tank issues). Work is often completed efficiently and with attention to property.
- Negative: One negative experience involved a misdiagnosis and inflated bid for a pipe issue, with a lack of camera inspection.

Reviews
View All on Google4.8
(781 reviews)
Anthony Jones
The company's overall rating is superb based on 3 factors; customer service, plumber's expertise and its reliability to stand behind its staff and the workmanship. The welcome was warm and created an environment the company was there to perform the tasks to complete the work order and periodically provided timely and accurate status of where my job was in the cue. The billing department appeared to have dual roles, receptionist and billing. They performed both task very well. The plumber, Eric and his helper, arrived on time, professionally installed another water heater and cleaned up after the work was done. Collectively, the team demonstrated a high degree of reluability. All were attentive and always available via the phone or email to address my concerns. I would readily recommend this company to perform any plumbing tasks. If you want it right the first time and without the high cost, this is the company to consider.
Randy Mendoza
Our experience with Eric K. was tremendous. He was able to arrive at an earlier time than the scheduled appointment time. This was for a clogged sink. He went right to work and resolved the issue promptly. I would recommend Eric K. and San Antonio plumbing to anyone. Thanks for the hard work! Great Job!
Victoria
SA Plumbing came to the rescue on a weekend with short notice after another company cancelled at the last minute knowing we had no water since our pipe broke. Scott was quick and professional. He fixed our pipe, determined a long-term solution, and was scheduled to come back Monday since it would take some time to fix. When the pipe broke again the next day (in a different spot) Scott rushed over to fix the new break. On Monday he fixed the cause of it all and made everything even better than it was before this all started. High quality work from a very knowledgeable plumber!
Christina Turner
I really liked the guy who came with his master plumber, but he didn't run a camera through my pipes to find the clog. He couldn't find the clog and said to me, "I 100% guarantee you you have a broken pipe at the oak tree." Really? How's that 100% if you don't see it with a camera? He gave me a bid of $6500 to "fix" my "broken" pipe. I told him I'm getting other estimates which I did. There was another company that came out who unclogged my pipes, ran a camera and found a broken pipe which WASN'T anywhere near the oak tree and did the work and put in a clean out for $1400. I won't be calling them again.
Christina McCune
I had an upstairs bathtub that was draining very slowly. Eric arrived on time after giving me arrival notice, was courteous and professional, and promptly fixed the issue. He also give me a DIY tip should it arise again. Would highly recommend him and will definitely call SA plumbing for future needs.
Donny Jones
Johnnie was ABSOLUTELY FIRST CLASS. What we thought was a “simple” water inlet line turned into a septic tank feed line nightmare. At No time did Johnnie and his two assistants show any sign of frustration. They were First Class technicians and kept us informed of every twist and turn. The job was done professionally and they were mindful of our property, returning everything to its original state even after two long and grueling days. We would not hesitate to recommend your company and in particular Johnnie and Alex to any of our friends and/or neighbors. Don & Chris Jones
Sarah M
Dustin Gutierrez serviced a leaky shower faucet for us and did a GREAT job. He was patient, knowledgeable and efficient. I will definitely use your company again.
Roger Ruiz
Eric was prompt on arrival. Immediately diagnosed the problem with my leaking toilet and made the repairs in a short time. Very polite and professional. Will definitely use SA plumbing again.