Arrow Plumbing
Review Summary
- Hershel (Arrow Plumbing) is highly recommended for his expertise, problem-solving, and clear explanations.
- Customers praise Hershel's professionalism, tidiness, and willingness to educate.
- Arrow Plumbing is known for quick service, transparency, and avoiding unnecessary upsells.
- Customers are satisfied with the service and plan to use Arrow Plumbing again.
- One customer found the water heater repair cost high and is considering replacement.

Reviews
View All on Google4.7
(254 reviews)
John Clarke
Hershel provided the expertise to solve the root cause of the problem and only charged the initial fee. A previous vendor sold me additional services and did not solve the problem. I recommend Arrow and Hershel for your tankless heater needs.
Ali Shabbir
Herschel did a great job! He instantly addressed the issue with the water heater, and most importantly educated me on the issue, and what I need to do to from a maintenance standpoint. His passion in plumbing and desire to help customers is apparent! Keep up the good work.
Nyla Woods
Herschel was very professional and creative in repairing our older faucets! He gave great explanations of all that was doing. He is also very tidy and leaves no evidence of work having been done!! Very unusual for plumbers in my experience! Will definitely have back him for any future problems!!
Lisa Collier
Great experience dealing with Arrow Plumbing when we had an issue with our water heater. They were quick to come out and Herschel was very clear on explaining things to us. Would definitely recommend and use them again!
Ashley M
Great service and knowledgeable professionals! They really do take the time to explain everything very carefully and detailed and never try to oversell us on unnecessary things. Used them twice now and I am super happy with the service! Bruce and Herschel are awesome!
John Weatherly
Herschel and Arrow Plumbing are top notch. Helped me in a big way today to detect and fix a leak at the beginning of an otherwise busy week. Arrow and Herschel will be coming back soon to get some other things done for us. Many thanks!
Grant Porterfield
Had Arrow Plumbing come out to flush my water heater. Herschel did a great job servicing the unit and thoroughly explained what he needed to do and provided advice for future care and maintenance. Very pleased and will rely on Arrow for future plumbing needs!
Elizabeth K
Polite and friendly. The problem took a long time to diagnose. The water heater thermopile and igniter repair cost was so high that we are waiting and will get estimates to replace the water heater. My feeling is that they didn’t usually do this kind of electrical/mechanical repair on water heaters.