Plumber Near Me

Get It Done Plumbing

📍 12550 Whittington Dr Apartment 416, Houston, TX 77077 📞 (832) 207-4772
4.5 (71 reviews)
Open 24 hours
Plumber

Review Summary

  • Mixed Experiences: Some customers report excellent service, promptness, and clear communication from plumbers like Sanchez and Robert, praising their professionalism, explanations, and fair pricing. Others experienced issues with misdiagnosis, unnecessary work (cutting a hole), and lack of accountability, leading to unresolved problems and dissatisfaction.
  • Positive Aspects: Customers frequently highlight good response times, quality service, informative explanations, and respectful treatment. They appreciate the company's customer service and competitive pricing.
  • Negative Aspects: A customer reported a misdiagnosis, a hole cut in their wall, and a lack of resolution. Another experienced poor communication and appointment cancellations.
  • Overall Recommendation: Many customers highly recommend the company, citing positive experiences with specific plumbers and appreciating the overall service. However, a few negative experiences suggest inconsistencies in service quality.
Get It Done Plumbing thumbnail

4.5

(71 reviews)

5 ★87%
4 ★1%
3 ★0%
2 ★1%
1 ★10%

Melissa hart

A plumber came out to check for a busted pipe since there was water leaking from the Ceiling directly under the master shower, they turned on the water and checked and waited for leaks, cut a hole in the wall to look at the pipes in the shower and eventually said it wasn’t a plumbing issue it was the roof vent. Also charged us $300. Immediately fixed that and checked after it rained to make sure the problem was fixed, and there was no leaking so we thought it was. When we turned on the Water to the shower upstairs it started leaking through the ceiling downstairs right away. They came back out and said there was a leak/crack but not one they could fix. When I called the owner back he said there was nothing he could do about the hole in the wall and that “mysterious leaks are hard to find”. My question is why would you cut a hole in the wall before you even tried turned on the water to the shower when it was obvious source of the leak?

Nancy Tucker

Sanchez did a great job replacing our kitchen faucet and unclogging our shower. Very pleased with the work and would highly recommend them to anyone.

Sherell Morgan

January 26, 2024

I called this company due to a last minute issue at my commercial kitchen. My call was placed at 10:50am and by 11:30 the plumber was there to assist. The added bonus was he arrived he introduced himself and got right to work. Literally less than 20 minutes he'd diagnosed and provided a quote. After giving the approval another 10 mins late the work was done. Customer servers was prompt and Stellar. They are literally living up to their name!

Joseph Tran

Few days ago Robert came to fix my plumbing issue. He explained in details what he was going to do and how he was going to fix it. He was respectful. He did a very good job fixing it. I wish I knew this company instead of the company I used previously. I got a good price from this company comparing to what I paid before. I would recommend this company and plan on using it if needed in the future.

Cesar Alejandro Vazquez (Alex)

Bad communication, will cancel appointments despite stating that he would be available over the phone. Cannot comment on their plumbing skills. Very disappointed.

V Happy

I am so grateful to have found this company. Robert and his team treated me with the utmost respect and were very thorough while explaining all of the issues and fixing that needed to be done. I contacted a few plumbers before calling "Get It Done Plumbing," and they all seemed to be money hungry and not willing to work with me at all. Get it done plumbing has by far the best customer service and prices. Thank you again for everything, I will definitely be doing business with them in the future again. 🙏

Terrence Miller

Good response times and quality service. Very informative and knowledgeable. Highly recommend

Donnie Foreman

Get it done plumbers we're awesome. Robert and Jr were very professional explaining every detail as they go. I am soo bless to have found this company. I highly recommend this company and will be calling on them again if needed. Thank you again for your services.