H-Town Plumber
Review Summary
- Excellent Customer Service: Praised for communication, care, and trustworthiness.
- Prompt and Efficient: Reviews highlight quick response times, same-day appointments, and efficient work.
- Professional and Knowledgeable: Technicians are described as knowledgeable, informative, and able to diagnose and fix issues quickly.
- Fair Pricing: Customers found the prices reasonable and transparent.
- Wide Range of Services: Reviews mention hot water heater installation, valve repair, toilet unclogging, and general plumbing repairs.
- Positive Experiences with Specific Technicians: Alex, Den K, and Bar are mentioned positively by name.
- Highly Recommended: Multiple reviewers state they would use H-Town Plumber again and recommend them to others.

Reviews
View All on Google4.9
(153 reviews)
Sandra Bricker
H-Town has top notch customer service and communication! They worked extra hard to help me with a plumbing emergency that happened in my attic, and I wish I could give them more than 5 stars for how much they really care about their customers. I have been an Htown HVAC customer and I am now a loyal Htown plumbing customer as well. This is a company you can trust will do the job right & with integrity! They are great people.
Linda Lord
I just had a new hot water heater installed and highly recommend this company. The quoted price was fair, they arrived early to do the work, and did it very efficiently. I highly recommend H-Town Plumber. Also had a bath tub valve repair done on Feb. 8, 2025. Alex did a great job fixing it. Came by very quickly too. Highly recommend H-Town Plumber.
Debbie Clements
Excellent service!! They came promptly after my call, for a toilet clog problem. Bar was thorough, patient and pleasurable to deal with. They were extremely reasonable compared to the last plumbers I used. This company will definitely be my go to company from now on!!
Kristina Do Nguyen
I’m so grateful for H-Town Plumber and their incredible service! My husband accidentally flushed a Clorox ToiletWand Disinfecting Head down the toilet (yes, seriously), and while we hoped it would pass, it didn’t. After a week of slow flushing, the toilet completely backed up and was on the verge of overflowing—an absolute nightmare! We called H-Town Plumber, desperate for help, and they came through with a same-day appointment. The technician arrived promptly, diagnosed the problem in minutes, and cleared the clog in just 10 minutes using a power tool. It was such a relief to have everything working perfectly again! The $220 fee felt steep at first, but honestly, it was worth every penny for the quick response and professional service. They saved us from what could have been a huge mess and a lot of stress. If you’re ever in a plumbing emergency, don’t hesitate—H-Town Plumber is fast, reliable, and efficient. Highly recommend!
Qi G
January 6, 2024
I am delighted to share my experience with Alex and Den K from H-Town Plumbers. They truly deserve a 5-star review for their exceptional service and professionalism. First and foremost, I was impressed by their prompt response. When I called them for an inspection, they came out the same day, demonstrating their commitment to customer satisfaction. The very next day, they efficiently replaced my water heater, ensuring that I didn’t have to endure any inconvenience for long. Den, in particular, was incredibly knowledgeable and informative. He took the time to explain the problem he identified and what needed to be done to resolve it. His expertise gave me confidence that I was in good hands. Furthermore, the water heater replacement was necessary due to faulty roof sealing by the home builder. This was something I was unaware of, but Den made sure to educate me about it. It’s reassuring to know that they not only fix the immediate issue but also address the underlying cause. I must commend Alex for his exceptional customer service. He went above and beyond by offering to patch the roof at no additional cost if it was a simple fix on the delivery day. Although it turned out to be more complex than anticipated, his willingness to assist and find a solution demonstrated his commitment to customer satisfaction. In addition to their expertise and excellent service, I appreciate their honesty and transparency. They provided a fair and competitive price for the work they performed, ensuring that I received value for my money. I even accidentally over paid and Alex reached out to make me aware of this mistake. Wow!!!! Who has that kind of honesty in 2024…. These guys thats who!!! Overall, my experience with Alex and Den K from H-Town Plumbers was outstanding. Their promptness, knowledge, and commitment to customer service are commendable. I highly recommend their services to anyone in need of plumbing assistance. Its only day 1 after installation but their labor work is guaranteed for 1year. I will give an update should any unforeseen issue arise. Many thanks to Alex and Den 💕💕💕
Rose Mary MacIntosh
I don’t know where to start - on time, knowledgeable, informative, patient, fair and honest pricing I could go on and on. Bar knows plumbing inside and out, he can get right to the issue with NO nonsense. Don’t hesitate to call this company. Other companies should take lessons from them on how to treat their paying customers.
Justin Ashar
I can't thank H-Town Plumber enough for their prompt and professional service! After accidentally flushing a Clorox ToiletWand Disinfecting Disposable Head down the toilet, I noticed the flush was slower than usual. I assumed the cleaning head would eventually pass through, but after a week—and many uses—the toilet backed up and was on the verge of overflowing. We called H-Town Plumber, and they were able to schedule a same-day appointment. The technician arrived promptly and quickly assessed the situation. Using a power tool to break through the clog, they had the toilet flushing perfectly again in just 10 minutes. While the $220 charge felt steep for a quick fix, I was relieved to pay it rather than deal with a backed-up mess in my home. Their professionalism and fast service were worth every penny. I highly recommend H-Town Plumber for any plumbing issues—you won’t be disappointed!
Eric
Great service! The plumber was very friendly, fast and explained all the issues as he went along, which I really appreciated. And they have very reasonable, straightforward pricing. Will definitely use them again!