Hugo Plumbing
Review Summary
Hugo Plumbing receives consistently positive reviews. Customers praise their professionalism, knowledge, courtesy, and efficiency. They are known for quick service, same-day availability, and clear communication. Specific compliments include Francisco's patience and helpfulness, the team's ability to explain issues and solutions, and their thoroughness in various projects, including gas hose replacement, garbage disposal installation, and whole-house replumbing. Customers appreciate their punctuality, cleanliness, and cost-effectiveness. Many reviewers indicate they would use Hugo Plumbing again and recommend them.

Reviews
View All on Google4.9
(310 reviews)
Felix Lugo
Christian and Gerardo were very knowledgeable and professional. They were also very courteous. They had to replace the gas hose to my stove. They also took the time to reignite my water heater. Overall they did a great job!
kamile prochaska
Francisco was wonderful! He was patient, knowledgeable, and empathetic. I wanted to watch and learn while he fixed our problem. He had zero complaints. I found the process to be smooth, informative which resulted in a quick resolution. I plan on calling them again w any future needs.
Pauline Knox
Hugo plumbing was great, they were able to come out the same day I called. Very professional, courteous, they knew exactly what to do, my problem was fixed quickly and they explained the issue and cause. Would definitely recommend.
Laney
We had a great experience with Francisco Huerta from Hugo Plumbing. They were kind and efficient. We ended up needing a new garbage disposal and they changed it for us right then and there. Francisco showed me the issues from before and then showed me the solution after it was fixed which was highly appreciated.
Leighton Rush
This is the 2nd home weโve had Hugo Plumbing out for repairs and they still remain our go to solution. Easy scheduling, thorough communication, timely, cost effective. Thank yโall again. Update 1/28/25 - had Hugo out again due to broken back flow valve and found a sprinkler line that had been compromised. They had us back and running in a few hours. Called yesterday morning and they had a team out this morning.
john cox
Set appointment Saturday morning at 11:30 AM for between 2 and 5 PM - the team showed up early and took care of my issues in a very professional manner, they explained what they were doing and why they were doing it as they worked. I will definitely call them again if I have any more plumbing issues. Fast, courteous service on a Saturday - not many people do that anymore.
Stacie McComb Bullock
We had our corroded valve replaced that connects to fridge and our water heater replaced in attic. Hugoโs Plumber Francisco is professional and very knowledgeable and is able to communicate with me about the work getting done. I appreciate how efficient he and his co-worker are. Thank you.
Paul Rivera
What an amazing team! Hugo Plumbing has done exceptional work with the plumbing needs in our master bathroom, replumbing of the entire house, and the installation of a tankless water heater. From start to finish, their professionalism, expertise, and commitment to excellence were evident in every aspect of the project, making it especially meaningful as a military veteran myself, knowing they treated this project with the respect and care it deserved. The team from Hugo Plumbing demonstrated remarkable attention to detail and skill throughout the project. Their expertise was especially clear in the way they replaced outdated plumbing and handled unexpected challenges, such as rerouting pipes to optimize the layout of the bathroom without compromising on aesthetics or functionality. They also provided accurate recommendations for the size of the tankless water heater and a fast, reasonable quote for the entire project. One of the standout qualities of Hugo Plumbing is their dedication to customer satisfaction. They took the time to explain every step of the process, answered all of our questions, and communicated information on who was coming and their arrival times. Their crew was punctual, respectful of our home, and left the workspace clean and tidy at the end of each day. The project was completed in a timely manner, as it took less than a week for the entire project to be completed. As a military veteran, I am thankful that their outstanding work has already stood the test of a winter storm, as there were no issues during the hard freeze. The quality of their craftsmanship is evident in every detail, from the flawless installation of the fixtures to the smooth operation of the plumbing systems. I wholeheartedly recommend Hugo Plumbing to anyone in need of plumbing services, whether for a remodel or any other project. Their professionalism, expertise, and dedication to excellence make them a top choice in the industry.