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Joe Nettles Plumbing

📍 10834 Warwana Rd, Houston, TX 77043 📞 (713) 463-6080 🌐 Website
3.7 (31 reviews)
Open 24 hours
Plumber

Review Summary

Joe Nettles Plumbing receives mixed reviews. Positive feedback highlights their skilled and knowledgeable plumbers who diagnose and solve complex issues, provide honest service, offer fair pricing, are responsive and punctual, and avoid unnecessary upselling. Specific plumbers, Rigo and Zach, are praised for their excellent work and professionalism. Negative reviews cite billing discrepancies, including misrepresented fees and refusal to provide itemized invoices, leading to accusations of dishonesty and attempts to overcharge. One reviewer reported rude phone service.

Joe Nettles Plumbing thumbnail

3.7

(31 reviews)

5 ★68%
4 ★0%
3 ★0%
2 ★3%
1 ★29%

Mrk K

January 24, 2020

Where others fail - Joe Nettles Plumbing gets it done. A group of capable and talented plumbers. This company is made up of plumbers that know how to diagnose difficult problems. Through thought and sweat they can pinpoint the location of a broken drain line amid a maze of pipes,under a concrete floor. Great plumbers: sincere, honest plumbers that charge a fair price for their hard work.

Dr Glenn

Great Honest Service. They installed two toilets and a Disposal, and a Hot Water dispenser. They returned calls promptly, responded quickly and The plumber who came out performed beyond expectations. Very courteous and professional, and offered advice that was well received. The best part was, he didn’t try to sell me something I didn’t need Beware of the larger companies like ARS and Village. When they come out to do a job, they really come out to sell your extra services

Allison Kelley

I just called the number I found on Google for a plumber in Tomball. The person who answered the phone said she had just spoken to me even though this was the first plumber I called. She was very rude—told me to keep on going down my list. She must be having a bad day but I had not called any other plumbers and will not call this one ever again.

Alex Romanyuk

We called them New Years Eve, and they were out the same day to help us with our main supply line that froze and burst during the freeze. They showed up on time, the plumber was friendly, and everything went great! Until I received the bill... Not only did they lie about their billing structure over the phone (they originally said it was a $200 call-out fee and then claimed it was actually $200/hour after the fact), but they also tried to charge me an extra half an hour that he had never been there for. I had to submit video evidence of him arriving and departing to prove that was not the case. I then asked for an itemized invoice since they had already tried to rob me of an extra $100 and the invoice did not list out any of the materials used, but they completely refuse. They will do anything - send past due emails, claim that they have already "discounted" the work (by removing the fraudulent charge), and tell me to never call them again - but they won't send me a simple itemized invoice so I can verify the costs are fair. Unless you are absolutely desperate, I would not use this company. Companies and tradespeople make mistakes, but it's how they respond to them that shows their true colors. This company has shown they will do anything to squeeze an extra dollar out of you and nothing to make it right.

Paul Brown

Just wanted to take a minute to express our sincere appreciation to Zach and the entire staff at Nettles Plumbing for their quick responsiveness and professionalism. We had a pipe rupture in our garage last night. we turned off the main valve and contacted them this morning to see about getting service. Zach (Owner) had a man out VERY promptly and made the necessary repairs and now we are back online... Cant say thank you enough to the entire staff. Will most defiantly being using them exclusively from now on and HIGHLY recommend them to anyone in need of plumbing service of ANY kind. Keep up the great work and thank you from our family to yours . Paul Brown and family (Pearland Texas)

Patrick T

They are honest and have fair pricing. Called them on Sunday to have water heater installed and they came ON TIME early Monday. Due to the age of my system, they needed to install a condenser trap and didn’t charge me extra. This is the second time I have used them and both times have proven to me that they keep their promises (time, pricing, and quality).

Arash N

I have used Joe Nettles for the second time and every time I ask for Rigo. He does fantastic high quality work, super polite, fair in price and efficient.

Cynthia Whitehead

We've been dreading having a plumber come to our house. However, after Rigo (sp?) and his co-worker were done, I knew we could've called them sooner. They were courteous, clean, and very knowledgeable. They didn't try to up-sale us, were not outrageously expensive, did not make a huge mess, and most importantly, were able to fix our problem. They even took video of what they did! I highly recommend them! If you have a plumbing problem you're apprehensive about having investigated, don't put it off another minute! Call Joe Nettles!