On Point Plumbing LLC

Negative: One customer experienced a small leak escalating into a major kitchen flood due to a technician's error. The company was unhelpful in addressing the resulting damages and the customer service was rude. The repair process was slow and required multiple appointments.
Positive: Multiple reviewers praised individual technicians (Hugo, Willy, Branden, Dorian) for their professionalism, efficiency, and excellent customer service. They highlighted quick response times, fair pricing, and effective problem-solving. Several reviewers specifically recommended Branden.

Review Summary