Perez Plumbing

I paid ahead to have the garbage disposal replaced but then I realized it’s covered under my home warranty. I tried to cancel the appointment and get a refund, but I was charged $140 because he went and bought parts ahead of time. If he had actually shown up at 7:30 or 8, which was the plan and had actually looked at things, I’d say that was fair. But, he never showed up—though they told me he did before I said he wasn’t on the cameras—so I was charged 140 for making an appointment and him buying parts that he can return or use on a future project. I tried to negotiate to 100. 140 to actually have him go out and assess things would’ve been easier to swallow—a service fee—but he was only allegedly driving my way when I cancelled. I was the first call of the day, and I am 5mins from their office. It’d be a 1 star review but I think that the prices quoted were reasonable and Amanda was easy to communicate with.

This company should have negative 5 stars. I new it I had a feeling right from the start this wasn't going to go good for me. I had a bad feeling when I met Perez plumbings representative or whatever this character named Marcos what a p.o.s.This fat p.os. comes over not knowing anything about anything asking to get paid half of the money without doing anything. So I had this bad feeling but I needed to get this meter installed. So I went ahead and hired Perez plumbing because the city says look for the closet one to you so that's what I did.I figured they are registered with the city.I went ahead and paid half of the money 950 dollars. 350 for excavation permit so they said but the excavation permit cost 250 dollars.When Marcos came to do the job he started making all kinds of excuses about he couldn't find the water main or he couldn't dig there just lazy person. So he returned most of the money but kept my 100 dollars. I had to start all over with a new plumber. 2 weeks wasted of my time. So I called the office and Ana and Crystal always answered but would let me talk to the owner. They must of split the 100 dollars lol pety. So I finally got a hold of Damon the owner and when I explained everything all he said let me look into it and I'll call you back and I never heard from him again. This is the honest truth and I left a few things out to make it short. These three people Marcos ,ana,,Crystal not sure about the owner Damon but the others are lying conniving thieving people. people do not hire this company unless you're willing to go through all I went through.

The woman who picks up the phone the first time. She picked it up and hung up . I called again, and she was really rude. I was asking when someone could come give me an estimate . And her reply was WON'T BE THIS WEEK I TELL YOU THAT.